Key Lead m/w/d - Mall of Berlin, Abercrombie & Fitch
abercrombie
| Company | abercrombie |
| Category | Retail |
| Location | Berlin, Germany |
| Remote | — |
| Employment | Not stated |
| Level | Lead |
| Salary | Not stated by the employer |
| Posted | 5 Jul 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (workday) |
Description
Stellenbeschreibung
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.
Availability
• Schedule will vary weekly but should expect to work at least 25 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peak timeframes, hours will increase to support the needs of the business.
What it Takes
• Education- High School Diploma/ G.E.D. equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience- No supervisory/ management experience is required.
• CEFR B2 Fluency in English & German, required
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
• Quarterly Sales Incentive Bonus
• Paid time off which can increase with position and seniority
• Merchandise Discount
• Employee assistance program; access to free psychological and behavioral health counseling
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
The full time starting rate for this position is € 37,500.00 annually (i.e., the full time recruiting pay range for this position is € 37,500.00 - € 37,500.00 annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full time equivalent hours are 40 per week. This is a part time position of 20 or 25 hours per week.
Unternehmensbeschreibung
Abercrombie & Fitch Co. (A&F Co.) ist ein international tätiges Unternehmen im Bereich Bekleidung und Accessoires. Als digital ausgerichteter Omnichannel‑Einzelhändler bietet A&F Co. zielgruppenspezifische Sortimente für Kinder und junge Erwachsene (Millenials) an, die auf unterschiedliche Lifestyle-Bedürfnisse ausgerichtet sind.
Das Unternehmen führt eine vielseitige Markenfamilie, zu der unter anderem Abercrombie & Fitch und Hollister gehören. Alle Marken stehen für langlebige Qualität und hohen Komfort und richten sich an Kund*innen weltweit, indem sie Produkte anbieten, die Individualität, Selbstentfaltung und persönlichen Stil unterstützen.
Abercrombie & Fitch Co. betreibt unter diesen Marken Filialen in Nordamerika, Europa, Asien und dem Nahen Osten, sowie die E-Commerce-Websites abercrombie.com, abercrombiekids.com und hollisterco.com
Erfahre mehr über A&F Co., indem du hier unsere Unternehmenswebsite besuchst.
Entdecke, was es bedeutet, Teil von uns zu sein - Folge uns auf Instagram @LifeAtANF
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.