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Job Description – Deli Team Member Position Title:   Deli Team Member Department:   Deli Reports To:   Deli Manager / Shift Lead FLSA Status:   Non-Exempt Position Overview The Deli Team Member plays a key role in delivering excellent food quality and customer service within our deli department. This position is responsible for preparing, cooking, and serving food items, maintaining a clean and organized work environment, and supporting overall deli operations. Flexibility, teamwork, and a strong work ethic are essential. Key Responsibilities Food Preparation & Cooking • Prepare, season, cook, bake, and fry food items according to company recipes and safety standards. • Operate fryers, ovens, steam tables, and other kitchen equipment safely and correctly. • Follow proper portioning and presentation guidelines. • Assist with daily prep work, including chopping, slicing, and assembling ingredients. Service & Customer Interaction • Serve customers at the steam table line with speed, accuracy, and a positive attitude. • Maintain a clean, organized, and well-stocked service line at all times. • Answer customer questions about menu items and provide recommendations when appropriate. Dishwashing & Cleaning • Wash dishes, utensils, pans, and equipment using proper sanitation procedures. • Keep workstations, prep areas, and storage areas clean and orderly. • Follow all sanitation, handwashing, and food-safety regulations. Operations & Teamwork • Assist with opening and closing duties as assigned. • Check temperatures, rotate stock, and ensure proper food storage. • Communicate any product shortages or equipment issues to the shift lead or manager. • Work efficiently in a fast-paced environment while supporting other team members as needed. Qualifications • Prior experience in a deli, cafeteria, or kitchen environment preferred but not required. • Ability to stand for extended periods and perform repetitive motions. • Able to lift up to 40 lbs and handle hot equipment safely. • Strong communication skills and a customer-first mindset. • Must be reliable, punctual, and able to work in a team environment. Work Environment & Schedule • Fast-paced kitchen/deli environment requiring regular standing, lifting, bending, and reaching. • Must be available for various shifts, including mornings, evenings, weekends, and holidays as needed. Additional Expectations • Maintain a neat, clean, and professional appearance. • Follow all company policies, including uniform and safety requirements. • Demonstrate a positive attitude and commitment to quality food and service.