Job Opportunities API

Job Summary: Our client is a Limassol based Anglo-Cypriot Financial Services Company. It is seeking a proactive and detail-oriented Junior IT Support Technician to join their dynamic IT team. The successful candidate will be responsible for providing first-line technical support, maintaining infrastructure, assisting in IT projects, and ensuring the smooth operation of all IT-related systems across the company. This is a hands-on role with opportunities for growth and learning within a fast-paced and collaborative environment. Key Responsibilities: • Provide technical support across the company (in person, by phone, or remotely). • Support, maintain, and replace IT infrastructure including hardware and software. • Perform cabling tasks in server rooms, patch rooms, and client floor spaces. • Install and configure computer hardware, software, systems, networks, printers, and scanners. • Monitor and maintain computer systems, networks, and associated services. • Respond promptly to service issues, requests, and incidents. • Set up new user accounts and manage access permissions. • Test and evaluate new technologies and equipment after procurement. • Take ownership of Help Desk matters and ensure effective communication of IT issues. • Maintain the data system infrastructure and support its continuous improvement. • Travel to remote offices and service provider locations as required. • Participate in large-scale IT projects and independently manage smaller technical projects. • Provide desktop hardware and software support, including troubleshooting. • Set up, maintain, and troubleshoot new workstations and servers. • Order necessary parts for system maintenance and desktop builds. • Continuously learn and develop skills related to system infrastructure packages. • Maintain websites and oversee general cloud services. • Respond to IT and cybersecurity issues, including after-hours emergencies. • Support and maintain alarm systems, surveillance, and access control systems. • Deliver cybersecurity awareness and training as required. • Provide office support for workstation moves and user-related setups. • Ensure a clean, organized, and safe IT workspace, including workshop and parts storage. • Collaborate closely with external contractors and vendors on IT projects. • Work closely with IT and Administration teams, demonstrating initiative and eagerness to learn. • Be available to work outside standard hours, including weekends, to meet critical deadlines. • Understand and support the broader international IT framework and infrastructure. • Support the Business Continuity site and remote working capabilities for staff. • Carry out any other related ad hoc duties as required. Requirements: • Relevant certification (e.g., CompTIA A+, Microsoft Certified, Cisco CCNA) or equivalent experience. • Previous experience in a similar IT support role • Basic understanding of IT systems, networks, and hardware. • Strong problem-solving skills and a proactive attitude. • Excellent interpersonal and communication skills. • Ability to manage multiple tasks and prioritize effectively. • Willingness to learn and take initiative in a team environment. • Flexibility to travel and work after hours when needed. • Awareness of cybersecurity principles and basic protocols.