Job Opportunities API

Description We are looking for Italian Travel Consultants to work for a leading online travel agency. The company offers online reservations for hotel rooms and rental cars to both leisure and business travelers. On a typical day, you will: • Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. • Provide accurate, valid, and complete information by using the right tools, methods, and processes. • Ensure a high level of partner service and a positive partner experience • Track and follow cases to ensure that they closed in an efficient and timely manner • Follow and apply Regulations regarding Personal and Performance Data Confidentiality and Security Requirements • Fluent in Italian and English • Experience in customer service experience is a plus • Ability to adapt and excel in a fast-paced work environment • High school diploma or equivalent • Ability to handle several outsourced business transactions (information requests, service requests, complaints and sales request spare parts) for all channels (phone, email, chat) Benefits • Competitive salary and performance-based bonuses • Private health insurance • Work-from-home options • Relocation support for international candidates • Unique opportunity to develop skills and become a brand ambassador for our client's iconic brand • Enjoy working with fun, talented, and witty colleagues • Participate in free-spirited, themed employee events • Numerous career growth and learning opportunities for ambitious individuals