Job Opportunities API

Patrique Mercier Recruitment FR is proud to present an outstanding opportunity for an Italian Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria, with a fully paid relocation package. This role is perfect for individuals seeking to develop their careers in customer service while experiencing life in a vibrant city. Responsibilities Provide excellent customer service to Italian-speaking clients via phone, email, and chat. Handle inquiries related to products, orders, returns, and general support professionally and efficiently. Resolve customer complaints promptly to ensure customer satisfaction. Maintain accurate records of customer interactions and transactions using CRM software. Stay informed about products and services to provide knowledgeable assistance to customers. Collaborate with internal teams to improve the customer experience. Participate in ongoing training sessions to enhance professional skills and product knowledge.