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IT Technician - help desk

Cibio
CompanyCibio
CategoryCustomer Support
LocationPT
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
First seen3 Aug 2026 (the employer did not state a posting date)
Last verified8 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Reference: BIOPOLIS 2023-14 Job description: IT Technician - help desk Reference: BIOPOLIS 2023-14 We are seeking to recruit a diligent IT technician to provide hardware and software maintenance and technical support at BIOPOLIS. IT Technician duties and responsibilities will include: • Installation of PC hardware • Check and maintain computer hardware (such as mouses and keyboards) • Install, configure and manage software and their functions according to specifications • Develop and maintain local networks • Ensure security and privacy of networks and computer systems • Assist in and plan training, development and education for new software and hardware • Troubleshoot to identify and resolve problems in a timely manner • Maintain records/logs of repairs and fixes • Maintain hardware and software inventory • Identify computer or network equipment shortages and place orders when necessary IT Technician requirements: • Previous working experience as IT Technician (1+ years); • Hands on experience with diverse computer systems (e.g., Microsoft Windows, MacOS, Linux) and networks; • Active Directory knowledge; • Knowledge of network infrastructure, architecture, connectivity, and security; • Problem solver and attention to details; • Excellent communication and interpersonal skills; • Outstanding organisational and time-management skills. Selection criteria: In a first stage, candidates will be ranked based on: • Professional experience (50%) • The relevance of academic degree(s) and/or other professional training(s) (20%) • Motivation letter (30%) On a second stage the top-most ranked candidates (with more than 50% at the curricular evaluation) will be selected for an interview. The final rank will be calculated by the weighted average of the interview (40%) and the original ranked mark (60%). The interview will focus on the motivation of the candidate and his/her knowledge on the subject of this call. It may also include a technical discussion and/or technical questions. The jury will not choose any of the candidates if they all fail to demonstrate that they are a good fit to the position. The selection panel will be formed by: Nuno Fonseca (Head of IT), Albano Beja-Pereira (IP) and António Múrias (PhD) The work will be primarily conducted at CIBIO-InBIO, UP – Centro de Investigação em Biodiversidade e Recursos Genéticos, Universidade do Porto, located at Campus de Vairão, Vila do Conde. The applications are formalized at the electronic address http://www.cibio.pt. The following documents are required in a digital form (PDF format): a) Curriculum vitae (with contact; academic degree(s) obtained and/or professional and technical training; professional and technical experience; b) Motivation Letter (may be written in Portuguese); An explanation of his or her motivation to do this job (including a brief description of why you are suitable for the announced position); A description of his or her professional experience including references (names, dates, and contacts) when appropriate. The application period is from 16/02/2023 to 18/03/2023 . Salary range: TRU 10-15 depending on the experience, qualifications and training.