Job Opportunities API

What can we offer you? Apart from job satisfaction, we can offer you: YOURSELF • 25 days’ holiday (with the option to buy more) HEALTH • Private Healthcare • Optional dental insurance, health assessments and health cash plans • Cycle to Work scheme WEALTH • Company Pension Scheme, matching contributions up to 5% of salary • Life assurance • Annual staff bonus scheme • Season ticket loans Job Purpose As IT Team Leader at our state-of-the-art radiopharmaceutical production and clinical trial imaging facility in Hammersmith, West London, you'll play a prominent part in delivering business value through IT projects. Acting as 'player-manager' within our small, supportive onsite team, you'll be expected to collaborate with a broad cross-section of stakeholders locally and other peers in our US operation to support the Discovery IT strategy and ensure the day-to-day delivery of all on-site activities. Quality and compliance are at the heart of our business and, as the key interface with the Quality team, you'll play a pivotal role in ensuring that IT processes and systems adhere to the relevant Quality (GxP/GCP) standards. Key Responsibilities IT Service Management • Ensure team adherence to Service Level Agreements by monitoring metrics against agreed KPIs • Ensure all IT services remain operational and available for all aspects of the site. • Oversee assignments and tasks of team members Project Management • Create, monitor, and deliver IT projects based on business and site needs. • Consult with business stakeholders to ensure project success. • Ensure all project documentation is up-to-date and complete. • Proactively review the equipment and services supporting the clinical and pre-clinical business to reduce risk rather than address issues. Quality & Risk Management • Ensure adherence to quality processes and procedures. • Creation/maintenance of IT processes • Manage and track all risks in the risk register with proper follow up actions Budget control • Monitor and report on site IT expenditure. • Make capital expenditure recommendations. • Input to financial forecasting ' Team Management • Allocate and prioritize workload across team members. • Ensure adherence to policies, procedures, and regulatory compliance. • Foster a culture of ownership, collaboration, and continuous improvement • Ensure timesheets are completed every month with adequate level of detail Functional Competencies (Technical knowledge/Skills) • In-depth technical knowledge of Networking and Virtualisation technologies (VMware/Hyper-V) • Broad understanding of Microsoft 365 services • Proficient in backup technologies (Veeam/Acronis) • Proficient in Cloud technologies (AWS ideally/Azure) • Excellent interpersonal, verbal and written communication skills. • A flexible attitude with respect to work assignments and new learning. • Ability to manage a small, established team, delegating effectively, driving standards and motivating, developing and coordinating the work of team members. • Driven and enthusiastic, able to manage multiple and varied tasks and prioritize own workload with attention to detail. • Maintains an up-to-date awareness of trends, tools, technology, techniques and processes that affect technology within the Life sciences domain. Experience, Education, and Certifications • Industry recognised technical certification (e.g. Microsoft/AWS/VMware/CompTIA/Veeam) • Proven experience in highly regulated environments (GxP ideally, ISO17025, or similar) or relevant, transferable experience from another domain (e.g., healthcare, financial services, etc.). • Previous line management or leadership experience ideally or experience of leading significant project teams. • Excellent communication and presentation skills • Understanding of Agile behaviours or DevOps methodologies • English fluency.