Job Opportunities API

Airship is a customer experience platform trusted by major brands. This role is a core member of the Internal Systems team, responsible for supporting and evolving the infrastructure that powers internal operations, blending systems administration with engineering across cloud and on-premises environments. What You'll Do • Work cross-functionally with IT Support, Security, and Engineering to integrate and optimize internal systems • Design and configure scalable, secure infrastructure across on-premises and cloud-based environments • Administer and maintain enterprise systems, servers, and user environments with regular updates, patches, and maintenance • Develop and maintain scripts and tools to automate workflows, monitoring, and operations, connecting enterprise SaaS applications via APIs • Manage identity and access control systems including SSO and MFA configurations, ensure compliance with security policies, and participate in on-call incident response What You Need • 2+ years of experience in a Systems Engineering role, or 3-4 years in IT Support with progression into infrastructure and device management • Experience managing Mac, Windows, and Linux environments • Scripting experience (e.g., Python, PowerShell) and background building API integrations for automation • Understanding of disaster recovery principles and business continuity planning • At least intermediate proficiency administering Jamf, Workspace ONE, Google Workspace, Okta, Slack, and Atlassian or equivalent tools Nice to Have • Experience using AI-powered tools to accelerate scripting, troubleshooting, or automation workflows • Vendor management experience including working with third-party providers • Familiarity with enterprise security practices and endpoint protection Starting pay $75,000–$90,000 USD per year. All offers include stock options. Benefits include competitive medical, dental, vision insurance, flexible time off, paid parental leave, paid volunteer time off, mental health and wellness resources, employer-subsidized life insurance, short-term and long-term disability, digital-first work environment with remote work stipend, and mentorship and growth opportunities.