Job Opportunities API

Astucemedia is a global leader in innovative creative and software solutions for real-time data visualization on live TV, studios, museums, immersive experiences, and sports venues. Our software and services enhance augmented reality graphics, virtual sets, video walls, interactive apps, and on-screen overlays across television and digital platforms. We’re a team of passionate trailblazers who thrive on creativity, collaboration, and cutting-edge technology—and we’re looking for someone who’s just as excited to shape the future with us. We are seeking a motivated, resourceful, and sharp  IT Support Technician  to provide on-site technical support at our Montreal office. This is a flexible, part-time position operating on a casual/as-needed basis, averaging  up to 1 to 2 days per week  depending on operational needs and office deployments. It is a perfect fit for a tech-savvy individual looking for a versatile role in a creative and highly technological environment. This role goes far beyond traditional IT ticketing. You will be our go-to, semi-internal resource handling day-to-day office needs, working alongside our external IT provider and office coordinator. 1. User Support & Office Logistics • Provide quick, efficient, and friendly Tier 1 ( day-to-day ) tech support to on-site employees. • Take ownership of conference room setups—proactively troubleshooting ongoing issues (audio/video, projection, and Teams/Zoom connectivity). • Maintain general office IT health, including internet connectivity, printers, and general peripheral troubleshooting. 2. Workstation & Equipment Management • Set up, configure, maintain, and image workstations (PC and Mac) for existing staff and onboarding new hires. • Manage, wire, and physically organize network equipment and hardware at the office. • Assist with routine physical security backups and local data maintenance. Qualifications & Profile • Practical IT experience, currently pursuing or possessing a background in an IT-related field (Computer Science, Software/IT Engineering, or a DEC/AEC in Network Administration / IT Support). • Technical Skills: • Familiarity with both Windows and macOS environments. • Basic understanding of networking concepts (Wi-Fi, routers, cabling, IP addresses). • Comfort setting up and troubleshooting hardware, audio/video gear, and office equipment. • Core Competencies: • Resourcefulness & Fast Learner • Highly motivated and capable of working independently as the main IT contact on-site. • A genuine interest in creative environments, media infrastructure, and an aspiration to learn DevOps methodologies. Work Conditions • Employment Status:  Part-Time / Casual Employee ( Salarié sur appel / à horaire variable ). • Hours:  Variable based on office needs, averaging up to 1 to 2 days per week (approximately 8 to 15 hours/week). No fixed weekly minimum is guaranteed. • Flexibility:  Adaptable scheduling to accommodate academic course blocks or exam schedules, with the ability to adjust availability from semester to semester. • Location:  On-site at our Montreal office.