Job Opportunities API

The University of Nicosia invites applications for the position of IT Support and Systems Administrator at the UNIC Athens Campus. This role combines daily end-user support with hands-on systems administration responsibilities, supporting faculty, staff, students, classrooms, and offices, while assisting with core infrastructure and IT operations. Key Responsibilities • Provide technical support to faculty, staff, and students for hardware, software, printing, connectivity, classroom technology, and standard business applications. • Install, configure, maintain, and troubleshoot end-user devices, peripherals, and software. • Support Microsoft 365 administration, including Teams, email, MFA, user accounts, licensing, and access-related issues. • Assist with Active Directory administration, including user accounts, group policies, DNS, DHCP, and file services. • Install, configure, and support Windows Server environments and assist with server patching, monitoring, and troubleshooting. • Support NAS/storage platforms, backup procedures, and basic disaster recovery checks. • Perform basic network troubleshooting for wired and wireless connectivity, including VLAN assignments, IP addressing, and switch port checks. • Coordinate with the central IT and Network Teams for escalations, infrastructure changes, and service incidents. • Maintain documentation for systems, devices, procedures, and support requests. • Contribute to improving IT procedures, operational standards, and user support quality. Qualifications • Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field. • At least 2 years of experience in IT support, systems administration, or a similar technical role. • Good knowledge of Windows desktop and Windows Server environments. • Experience with Microsoft 365 and Active Directory administration. • Familiarity with networking concepts such as IP addressing, DNS, DHCP, VLANs, switches, and Wi-Fi troubleshooting. • Strong troubleshooting, communication, and customer-service skills. • Fluency in Greek and English, both written and spoken. Preferred / Advantageous Skills • Experience with Hyper-V, VMware, or server virtualization technologies. • Experience with NAS/storage solutions such as QNAP or Synology. • Familiarity with Fortinet firewalls or Juniper/Mist environments. • Relevant certifications such as Microsoft, CompTIA, CCNA, Fortinet NSE, JNCIA, or ITIL. Personal Attributes • Professional, reliable, and service-oriented. • Hands-on, organized, and able to prioritize effectively. • Able to work independently and collaboratively within a technical team. • Comfortable supporting users directly while also handling technical administration tasks. • Willing to grow into broader infrastructure responsibilities. Information and Application Applicants are invited to submit the following through our electronic platform: https://www.unic.ac.cy/careers-at-unic/ • Cover Letter • Curriculum Vitae (CV) Applications will be reviewed immediately and will continue until the position is filled. The ideal candidate should be eligible to work in the European Union / European Economic Area. For more information, you may contact Irene Koliandri - [email protected] Only shortlisted candidates will be notified.