Job Opportunities API

The University of Nicosia invites applications for the role of IT Support Engineer . This is a hands-on technical role focused primarily on user support, while also contributing to basic IT operations and working closely with the Network Team to maintain reliable campus IT services. Key Responsibilities: • Provide technical support to staff, faculty, and students for hardware, software, printing, connectivity, and standard business applications. • Install, configure, maintain, and troubleshoot end-user devices, peripherals, and software. • Support Microsoft 365 / Office 365 administration for staff and student tenants , including user accounts, licensing, mailbox access, permissions, and core service troubleshooting. • Assist with user administration in Active Directory / Entra ID , including account lifecycle tasks and group membership updates. • Perform routine IT operational tasks, including software updates, endpoint checks, documentation, and asset inventory maintenance. • Work closely with the Network Team to assist with basic network-related troubleshooting, endpoint connectivity issues, and support during deployments, office moves, and service incidents. • Perform scheduled checks and basic support for classrooms, labs, and audiovisual equipment. • Follow IT security, data protection, and operational standards, and liaise with vendors or internal stakeholders when needed. Qualifications: • Bachelor’s degree in Information Technology, Computer Science, or a related field • At least 2 years of experience in IT support or a similar technical role. • Good knowledge of Windows, macOS, Microsoft Office, and standard IT support tools. • Familiarity with Microsoft 365, Active Directory / Entra ID, and basic networking concepts such as IP addressing, DNS, DHCP, and connectivity troubleshooting. • Strong problem-solving, communication, and customer-service skills. • Fluency in Greek and English , both written and spoken. Personal Attributes: • Professional, reliable, and service-oriented. • Able to work independently and collaboratively within a technical team. • Organized, hands-on, and willing to learn across support and infrastructure areas. Information and Application: Applicants are invited to submit the following through our electronic platform: https://www.unic.ac.cy/careers-at-unic/ • Cover letter outlining relevant experience and motivation • Curriculum Vitae (CV) • Contact details of at least one reference The Ideal candidate should be eligible to work in the European Union/European Economic Area For more information you may contact Irene Koliandri - [email protected] Only shortlisted candidates will be notified.