Job Opportunities API

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.  Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.  Overview: We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities: software and hardware support to onboarding, asset tracking, and supporting IT-related building systems. You’ll be the go-to person for day-to-day IT needs, helping the business stay productive and secure. Responsibilities: Provide general IT support for end users, including software/hardware installation, troubleshooting, and repair  Manage the new hire onboarding process, including provisioning of devices, account setup, and orientation support.  Maintain accurate IT asset inventory, including laptops, monitors, peripherals, and software licenses. Support building-related tech systems:  Alarm systems  Fire sprinkler monitoring  Door access control systems  Security camera access and maintenance  Support and maintain VoIP phone systems, including VTX and Amazon Connect  Track and manage all IT-related billing and renewals, such as:  Internet and telecom services  Microsoft 365 licenses  Adobe Creative Suite  Server hosting and cloud subscriptions  Collaborate with vendors for hardware procurement and IT services  Create and maintain user guides and documentation for internal support  Requirements Bachelor’s degree in Business Information Management, Computer Science, or a related field. Strong troubleshooting skills across Windows/MacOS, hardware, and business applications.  Familiarity with IT asset management best practices.  Basic understanding of networking and VoIP systems (experience with VTX or Amazon Connect is a plus).  Comfortable managing software subscriptions and IT-related bills. Strong organizational and communication skills. Ability to multitask and work independently in a fast-paced environment. Must have continuous work authorization in the US without the need for visa sponsorships. Benefits Compensation- $75,000-$93,000 Free snacks and drinks Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or lo