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IT-Support SSI - Scuba Schools International is a globally operating subsidiary of the HEAD Sporting Goods Group and a leading training organization in diving and water sports. As the recognized most innovative brand, SSI develops modern teaching concepts and standards, as well as the appropriate digital teaching material for water sports enthusiasts (swimming, snorkeling, freediving, scuba diving). We are continuing to expand at our headquarters in Wendelstein, in the metropolitan region of Nuremberg, and are looking for an IT-Support. © Shutterstock Areas of responsibility • Processing support requests in first and second-level support • Analysis and prioritization of requests from global service centers, training centers, and customers • Collaborating with the IT team to find solutions and process requests efficiently • Providing answers and solutions to technical questions and problems • Documenting support tickets and creating reports to resolve issues Technical requirements • Interest and basic knowledge in the IT field • Good communication skills and customer orientation • Analytical thinking and problem-solving skills • Team spirit and the ability to work well in a global team • Good written and spoken English; other languages are an advantage • Affinity for diving desirable but not a prerequisite We offer • Responsible and varied position with appropriate remuneration in an innovative company • Pleasant working atmosphere in a dynamic environment with flat hierarchies • Space for creativity and independent work • Opportunities for personal and professional development • Company laptop • Flexibility in the design of the employment contract (full or part-time) with the option of working from home paired with a modern workplace in Wendelstein, in the Nuremberg metropolitan region Have we aroused your interest? Then please send your complete application documents (cover letter, CV, references, salary expectations) by email to: [email protected]. We look forward to getting to know you! HEAD Watersports GmbH Guido Wätzig Johann-Höllfritsch-Str. 6 90530 Wendelstein Tel.: +49 (0) 9129 90 99 38 0 Fax: +49 (0) 9129 90 99 38 50 E-Mail: [email protected] Notes: Application documents in electronic form are welcome. Paper applications will not be returned and will be destroyed after completion of the application process in accordance with data protection regulations. For better readability, the masculine form has been chosen in the job advertisement, but the information refers to members of all genders.