Job Opportunities API

ABOUT POWER FACTORS Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data.* Power Factors’ Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company’s suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management. With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code. * Outside China and India About the Role We are looking for a senior, self-sufficient IT professional to own EU IT operations and lead our identity and access management program. This is a high-trust individual contributor role — you will be the go-to person for IT across the region, operating independently without a team beneath you, and with significant influence over how we secure and scale our infrastructure. You will combine deep IAM expertise with hands-on EU IT support ownership — managing our Microsoft environment, Atlassian stack, and AI tooling including Claude. The right person is someone who can diagnose a complex Entra ID configuration issue in the morning, ship a laptop to a new hire in the afternoon, and drive a process improvement initiative by end of week — without needing direction. Key Responsibilities Identity & Access Management Own the full IAM program: SSO, MFA, conditional access, privileged access management (PAM), and identity lifecycle (joiner/mover/leaver) across SaaS and internal applications. Architect and maintain integrations using SAML, OAuth 2.0, OpenID Connect, and SCIM; administer Microsoft Entra ID (Azure AD) as the central identity provider. Design and enforce RBAC/ABAC access models; lead access reviews and certification campaigns. Build automation and scripting (PowerShell, Python) to reduce manual identity operations and eliminate orphaned or excessive access. Define IAM policies and procedures; ensure compliance alignment with SOC 2, ISO 27001, and GDPR as applicable. Monitor identity-related security events, investigate anomalies, and lead access-related incident response. EU IT Operations & Support Serve as the primary IT point of contact for all EU employees — owning end-to-end support escalation, resolution, and documentation. Administer the Microsoft 365 full suite: Exchange Online, Teams, SharePoint, Intune, Defender, and Purview. Manage the Atlassian stack (Jira, Confluence) at an admin level — configuration, user management, integrations, and workflow optimization. Drive adoption and governance of AI productivity tooling including Claude; support employees in using AI tools effectively and securely. Own hardware lifecycle: procurement, imaging, configuration, shipping, asset tracking, and secure decommissioning. Lead IT onboarding and offboarding — new hires receive working equipment and correct access on day one; departing employees are fully offboarded promptly. Maintain MDM/endpoint management (Intune or Jamf) and device patching across the EU fleet. Build and maintain a self-service knowledge base; track support metrics and drive systemic fixes over one-off resolutions. Required Qualifications 5+ years of IT experience, with at least 3 years focused on i