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IT Service Management, Process Management Intern

OSRAM
CompanyOSRAM
CategoryOperations & Admin
LocationGeorge Town
RemoteOn-site (inferred)
EmploymentNot stated
LevelIntern
SalaryNot stated by the employer
Posted21 Jul 2026
Last verified13 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Role OverviewAs an intern in the IT Service Management team, you will help monitor and enhance IT Service Management (ITSM) processes. You will design new processes, analyze and improve existing processes, and communicate with relevant teams to improve ITSM practices.What You Will DoYour responsibilities will include analyzing existing IT Service Management data, designing new processes, and communicating with teams to improve practices.Why It Might Be a FitThis internship is a good opportunity for a highly motivated individual with a strong work ethic and curiosity to learn about ITSM processes and tools.RequirementsBachelor's in computer science, Business Information Technology, or related areaHighly motivated individual with a strong work ethic and curiosity to learnBasic knowledge of low-code platforms or workflow-based applicationsKnowledge of ServiceNow and IT Service Management/ITIL beneficial