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IT Manager This is a new and exciting opportunity to join a brilliant team to support the continued growth of an established family-owned business in Leeds. The company are a leading manufacturer and supplier of electrical power distribution equipment and pioneers of ultra-low loss amorphous transformer technology. Role Purpose Reporting to the Group Technical Director, the IT Manager is responsible for leading day-to-day IT operations across the business and ensuring stable, secure, and effective delivery of infrastructure, end-user support, business systems support, supplier management, and IT service improvement. The role translates business and technology strategy into operational delivery, manages internal and third-party resources, and ensures that IT services, standards, security controls, and change activity are executed effectively. Key Responsibilities • Lead day-to-day IT operations, ensuring reliable support for infrastructure, devices, business applications, networks, and end users. • Implement IT strategy, standards, and policies in line with business priorities and GTD’s direction. • Manage internal IT resources and third-party suppliers, including service performance, issue escalation, delivery coordination, and accountability against agreed outcomes. • Oversee infrastructure and hardware operations including network services, servers, storage, workstation and device management, and core office technology. • Ensure effective administration and support of software and business applications, including Microsoft 365, ERP and other business-critical platforms. • Maintain strong oversight of cybersecurity, data protection, compliance, backup, disaster recovery, and business continuity arrangements. • Own IT service performance, including incident management, support responsiveness, prioritisation, monitoring, and continual improvement of support processes. • Manage IT budgets, operational spending, license costs, and supplier-related spend, escalating items requiring higher approval where needed. • Plan and coordinate IT projects, upgrades, rollouts, and change initiatives, ensuring structured execution, stakeholder engagement, and minimal business disruption. • Work closely with department leaders to understand operational needs, support technology adoption, and align IT delivery with business processes and growth plans. • Ensure documentation is maintained for systems, services, policies, risks, decisions, and operational procedures. • Provide regular reporting on service performance, project progress, resource utilisation, risks, incidents, and compliance status. Skills and Experience • Proven experience in an IT Manager or senior IT operations / infrastructure role. • Strong knowledge of IT operations across infrastructure, end-user computing, Microsoft 365, networks, service delivery, and supplier management. • Experience managing third-party vendors, contracts, and operational service delivery. • Good understanding of cybersecurity, IT policies, compliance, backup, and business continuity. • Experience leading operational change, projects, and service improvement activity. • Strong communication, decision-making, people management, and stakeholder management skills. • Desirable: experience in manufacturing, engineering, ERP-enabled environments, or multi-site businesses. Salary and benefits: • Salary negotiable dependant on experience • 5 hours per week, office based • 25 days holiday per year plus bank holidays • Company Profit Share Scheme (paid quarterly) • Healthcare cash plan scheme and Employee Assistance Programme • Life assurance • EV salary sacrifice scheme • Pension • Parking on site APPLY FOR THIS JOB