Job Opportunities API

A perk you’ll enjoy from day one:   Complimentary breakfast and lunch options, always-stocked snacks, and convenient on-site    parking.   OUR COMPANY   EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and    Business IT Support services to some of the world’s largest industry leaders. We deliver    forward-thinking solutions based on multi-domain architecture.   Customer satisfaction and commitment to superior service quality are our top priorities,    alongside investing in and supporting our partners and employees.   We are a truly international IT provider, delivering services with global simplicity and trusted    transparency.   WHAT YOU WILL DO   As a Warehouse Asset Technician, you will play a critical role in bridging warehouse    operations with hands-on technical support. This position combines logistics expertise with IT    hardware diagnostics, repair coordination, and team leadership responsibilities in a fast paced, high-impact environment.   You will:   • Lead standard creation and ensure adherence across global asset technician teams   • Act as a point of escalation for process, technical, and operational queries   • Provide hardware support for a wide range of devices, including Apple and Windows    products   • Deliver software support across macOS and Windows environments (including Boot    Camp and Parallels) • Triage assets and diagnose hardware or cosmetic issues, recommending appropriate    repairs   • Troubleshoot internal systems and resolve day-to-day operational challenges   • Manage repair timelines, partner deadlines, and ensure high-quality completion    standards   • Compile repair data and provide performance reporting to management   • Maintain accurate asset tracking and update customer portals with real-time status   • Prepare assets for shipment, including picking, packing, labeling, and coordinating with    couriers   • Receive, inspect, and process inbound shipments; stock inventory appropriately   • Assist with loading and unloading shipments and warehouse material handling   • Conduct cycle counts and support ongoing inventory audits   • Partner with regional and global inventory teams for alignment and process    consistency   • Support new hire equipment deployment and regional logistics coordination   • Oversee e-waste processing, donation logistics, and proper disposal practices   • Travel to customer sites within the region for urgent technical or logistical requests   • Work efficiently in a fast-paced, team-driven environment while maintaining high data    integrity standards   • Take on additional tasks or special projects as assigned by site leadership   WHAT YOU NEED TO SUCCEED   • Previous experience leading or mentoring a team in a fast-paced or high-demand    environment   • Experience in logistics, warehousing, IT support, or hardware repair (preferred)   • Strong technical aptitude with a willingness to learn device repair and troubleshooting   • Familiarity with Apple and Windows operating systems   • Proficiency with Microsoft Office and Google Workspace (especially Excel/Sheets)   • Excellent time management skills with the ability to prioritize and make quick decisions   • Strong written and verbal communication skills   • High attention to detail and commitment to data accuracy   • A proactive, customer-focused mindset with strong problem-solving abilities   • Ability to work independently while contributing effectively to a team   • Flexible and adaptable approach to changing priorities and customer needs   ��