Job Opportunities API

IT Project Manager Qualifications: This position requires a strong foundation in Project Management. Candidate must have excellent communication skills, including the ability to be assertive when necessary but maintaining a strong customer focus at the same time. Candidate must have a process mindset, always striving to improve or create repeatable effective delivery processes. Required Skills: • 10 - 15 years of related experience in IT (Oracle ERP) industry. • Strong experience as an IT (Oracle ERP) Project Manager. • Strong experience in End-to-End Project Management & Client facing. • Strong experience in multiple PM methodologies including Agile & Waterfall. Waterfall experience is mandatory. Should have done Waterfall within the last 2 years for a relatively large project. • Handling multiple projects (end-to-end). • Should have managed a small number of projects concurrently. • Should have maintained project management, RAID logs. • Should have LED status meetings with NA, clients. (need someone who have run the meeting and not just attended or did a partial report) • Extensive experience in SharePoint , MS Projects & MPP (created Microsoft Project Plan). • Demonstrated work history in customer-facing technology coordination role. • Strong interpersonal skills and managing internal and external stakeholders. • Experience of working with multi-disciplinary teams. • Detail oriented and process focused mind set. • Strong business acumen with ability to establish and manage standard operating procedures for service delivery. • 10+ years of experience in an IT (Oracle ERP) project management related capacity . • Mid to expert level user of Excel and other Microsoft tools . • Candidates from Consulting environment are preferred. • Project Management Professional ( PMP ) Certified. (Nice to have) Description: • Project managing client professional and managed service projects. Including the following key tasks: • • Setting up the project in MS Teams and Project Management software • Establishing the project plan • Ensuring entire team understands roles, scope • Ensure internal team understands what is expected for key processes (time logging, internal chats, document storage) • Leading client, and internal meetings (creating agenda/sharing meeting minutes) • Managing all risks and issues and escalating as appropriate to ensure project remains healthy • Monitoring scope • Managing escalations (client and internal) • Monitoring SLAs for task completion. • Administering the Project Management tool, including setting up and monitoring key configurations on an ongoing basis • Updating key metrics for dashboard reporting • Assist in defining and improving the project management process and templates used. • Meeting with clients to understand their satisfaction level and to resolve issues. Key Responsibilities: This position provides oversight for the delivery of professional and managed services projects with responsibility for the quality, timeliness, resource mix, and project management rigor, including the following: • Leads internal and client project status meeting and manages all aspects of project management for IT (Oracle ERP) projects • Aggressively follows up with all project team members (Vigilant and client) to ensure dates and estimates are provided and achieved. • Skilled in multiple project management methodologies including Agile and Waterfall • Works effectively with virtual and remote teams, promoting teamwork & collaboration, and project managing various size initiatives • Ensures effective leadership of day-to-day service activities and risks and understand how and when to escalate. • Works well under pressure, able to manage multiple projects simultaneously • Follows Vigilant project management methodology, while at the same time subjectively assessing the best project management tools to use on a project-by-project basis • Ensures on-time, on-budget project delivery for the customer business • Continually improves reliability of delivery by understanding and improving all aspects of delivery support (tools, technology, reporting, etc) • Initiates interaction with the customers and resolve service issues while fostering key relationships • Maintains daily / weekly interaction with customer stakeholders to manage service delivery processes and gain a strong understanding of the customer critical systems inter-dependency. • Manages escalations as necessary • Produces ad hoc and recurring reports: • • Relating to time and utilization • Performance of delivery • Actively contributes towards self-development by creating and following development plans based on development discussions with immediate manager. • Complies with all people-related processes as mandated by Vigilant Technologies LLC.