Job Opportunities API

How do you help make a difference?   The IT Asset Management Specialist – End User & Mobile Devices will be responsible for the operational lifecycle management of end-user IT assets, including smartphones, tablets, laptops, monitors, smartwatches, peripherals, related software subscriptions and licences. The role focuses on ensuring accurate asset governance, lifecycle tracking, compliance, operational follow-up, and optimization of hardware and software assets used across the organization. The specialist will also support mobile device ecosystem management, including MDM-related licensing, asset inventory accuracy, vendor coordination, operational service ownership activities, and operational followup linked to mobile and endpoint services.   What is your role at SNCB?   • Manage the lifecycle of end-user IT assets, including smartphones, tablets, laptops, monitors, smartwatches and accessories • Maintain accurate asset inventory records and ensure asset data quality within IT asset management tools and CMDB platforms • Coordinate asset assignment, reassignment, return, replacement, and disposal processes • Coordinate operational follow-up with external lifecycle and disposal partners for asset return, refurbishment, disposal, and reporting activities • Support hardware refresh and lifecycle planning activities • Monitor stock levels and asset availability in collaboration with operational and procurement teams • Follow up operationally on mobile device and endpoint-related contracts and services. • Support operational service ownership activities related to end-user and mobile device services, including coordination with vendors, operational follow-up, compliance tracking, and service continuity. • Manage and monitor mobile device management (MDM) related licensing and subscriptions (e.g. Intune, Knox, mobile services) • Support compliance and governance activities related to IT assets and software usage. • Collaborate with vendors, procurement, logistics, and technical teams to ensure smooth delivery and operational continuity • Support reporting activities related to asset lifecycle, inventory accuracy, compliance, and operational KPIs • Participate in process improvement initiatives related to hardware asset management and endpoint governance • Support and operationally follow smart device guidelines, standards, and governance processes for end-user and mobile environments • Contribute to standardization and optimization of end-user hardware and mobile device portfolios. • Minimum 3 years of experience in IT Asset Management, Endpoint Management, Mobile Device Operations, or similar operational IT roles • Experience with IT Asset Management (ITAM), Hardware Asset Management (HAM), or endpoint lifecycle management • Familiarity with mobile device management platforms (Intune, Knox, Workspace ONE, etc.) • Experience with CMDB or asset management tools • Experience managing hardware lifecycle processes for end-user devices • Experience with inventory management and operational asset follow-up • Experience with MDM & Licensing • Experience with Vendor & stakeholder Management •  Analytical skills and experience in reporting • Strong organizational and asset administration skills • Good understanding of IT asset lifecycle management principles • Ability to manage and maintain accurate inventories and operational documentation • Strong follow-up and coordination capabilities • Analytical mindset with attention to detail • Good communication and stakeholder management skills • Ability to work independently and operationally in a dynamic environment • Understanding of endpoint and mobile device environments • Experience working with hardware vendors, mobile operators, or IT procurement processes (a plus) • Understanding of software and sub