Job Opportunities API

IS Technical Support Analyst – Dublin – up to €50,000 Join a global IT team where every day is different! You’ll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you’ll troubleshoot issues, support core services, and help keep business-critical systems running smoothly. What you’ll do • Provide 1st/2nd line support for Windows devices, servers, printers, and networks • Manage incidents and requests via ITIL ticketing systems • Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) • Troubleshoot basic network and connectivity issues • Maintain IT assets and documentation • Support system changes, moves, and occasional out-of-hours cover What you’ll need • IT Support / Service Desk experience • Windows 10/11 and Active Directory knowledge • Microsoft 365 support experience • Basic networking troubleshooting skills • ITIL ticketing system experience • Full UK driving licence Desirable: PowerShell, SQL, Citrix, Windows Server Apply now! If you want a varied IT Support role with strong technical exposure, we’d love to hear from you. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server.