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Internship Customer Service 1 Full/Part-time: Full time Job Category: Supply Chain Management/Operations City: Bomporto Welcome to HAVI We’re a global leader in integrated supply chain solutions, logistics, distribution, and digital services for some of the world’s most iconic food brands—operating across 45+ countries. But what truly defines us? Our people. At HAVI, we believe in collaboration, empowerment, and continuous growth. We reimagine how people and products connect to build a smarter, more sustainable future—and we do it together. Now, as we continue to grow, we’re excited to welcome a new talent to our team: 🌟 A passionate Customer Service Intern who’s ready to step into the world of Supply Chain. Your Next Role You’ll join our Customer Service team and support both customer-facing and back-office activities, gaining a comprehensive understanding of operational processes within an international Supply Chain environment. You will have the opportunity to: • Manage customer orders, ensuring accurate data entry and timely processing • Support daily delivery activities and monitor order status to ensure smooth execution • Handle customer requests and provide support through phone and email communications • Assist in the management of service claims and customer inquiries, ensuring proper follow-up and resolution • Maintain and update customer and operational data within company systems • Collaborate with internal teams such as Logistics, Planning, Finance and Sales to ensure excellent service levels • Support administrative and reporting activities related to Customer Service operations • Contribute to value-added service activities and continuous improvement initiatives You’ll be supported by a great team and guided through an onboarding experience designed to help you connect with the business, your colleagues, and the full customer journey. What You’ll Need To be successful in this role, you bring: • A Bachelor's degree in Economics, Business Administration, Communication, or a related field • A strong interest in Customer Service and Supply Chain processes • Good knowledge of Microsoft Office Suite, particularly Excel • A good level of English • Strong organizational skills and attention to detail • Excellent communication and interpersonal skills • A proactive, solution-oriented "can-do" attitude • Curiosity, motivation, and willingness to learn in a dynamic environment What We Offer • Internship reimbursement: €600–€800 gross per month • Meal vouchers We look forward to your application and to welcoming you onboard as our next Customer Service Intern ! Opens in a new tab. © HAVI Logistics 2025 × When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: • "route" is used for session stickiness • "careerSiteCompanyId" is used to send the request to the correct data center • "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor • "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Show More Details Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos.