Job Opportunities API

The International   Consumer Insights & Research   Analyst   is a source of truth for understanding consumer preferences, consumer behavior, and category trends .   Day-to-day responsibilities   includ e   vendor relationship   management , survey development,   survey analysis, and report   development.   This individual will lead the International Brand Health Tracking program, ensuring the surveys and outputs consistently meet the needs of internal stakeholders and international franchisees, and will also support the rollout of the Voice of the Customer ( VoC ) program to elevate the customer   experience   across markets.   Success in this role requires developing and   maintaining   strong relationships with key stakeholders (International marketing team, regional field teams, commercial services , development ) and partners (vendors). This role demands an individual who is highly organized and detail-oriented at the core, but also skilled at   translating data into actionable insights . As a member of the International Marketing team, this individual will have the opportunity and responsibility to   share and develop the   International   team’s   consumer knowledge. *This position will sit onsite in our Colombia Support Center 4 days per week. RESPONSIBILITIES • Lead the Brand Health Tracking program – including survey design, survey quality assurance, data analysis, and report creation. • Support Voice   of the Customer program including franchisee onboarding,   survey review, report management, and   ad hoc   data analysis. • Assist   with   bespoke   research needs   including   translating business needs into research   objectives ,   recommend   research methodologies, writing survey s, analyzing data , and   developing reports. • Help lead   implementatio n   of   sharing of   consumer   trend   and   market reports with information from secondary data platforms . • Support   business planning and   adhoc   needs for   regional   and field marketing   teams   by collecting   market and consumer   data and information . EDUCATION QUALIFICATIONS Minimum: 4 yr degree in Business, Marketing, Psychology, etc. Preferred: Masters in Marketing or MBA EXPERIENCE QUALIFICATION Minimum:   3+   years   consumer insights/market research   experience   required • Restaurant industry relevant experience preferred • International experience   preferred REQUIRED KNOWLEDGE,   SKILLS   or ABILITIES • Knowl e dge   of   and experience   with   quantiative   research methodologies • Strong survey writing and analysis skills • Strong analytical,   organizational   and written and verbal communications skills • Experience with Brand Health Tracking   or Voice of the Customer   programs   preferred • Ability to lead multiple projects simultaneously and deliver on time • Ability to communicate at all levels to build relationships and enhance partnerships, both internal and external • Ability to thrive in a fast-paced environment, multi-task, prioritize and be detail oriented • Self-starter personality who can   operate   with some supervision DECISION-MAKING AUTHORITY Authority to lead projects and planning with oversight from   the Director, International Consumer Insights & Research TRAVEL REQUIRED Up to   1 5 % travel possible Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.