Job Opportunities API

A leading B2B distributor of heating and plumbing products is looking for a friendly, customer-focused Internal Sales & Customer Service professional to join their successful sales team in Poole. This is an excellent opportunity for someone seeking a client focused, long-term role within a well-established, fast-paced, and people-oriented business. Following a record year, the business has built an excellent reputation within the industry for high-quality products and outstanding customer service. They are part of a market-leading £1 billion UK distribution group, employing over 1,700 people nationwide. You will be joining a high-performing internal sales team that works closely with prestigious national accounts, offering exposure to well-known customers and high-value relationships. Role Responsibilities After the initial training and induction period you will: • Manage and develop a portfolio of key contacts through regular, proactive engagement • Grow client accounts by increasing trade value and offering relevant, tailored product ranges • Support the Sales Team Manager with office-based account management to drive business growth • Negotiate customer pricing confidently, making commercially sound decisions • Increase turnover and profit through creative and strategic sales activity • Maintain accurate records and high-quality administration across all customer accounts Rewards As an Internal Sales & Customer Service professional, you will receive: • A starting salary between £29,000 – £30,000 • An uncapped annual profit share bonus • Membership of the company’s excellent pension scheme • A stable, permanent role within a successful and growing business • Comprehensive training, ongoing support and professional development • A friendly, collaborative team environment • Working hours are 8.00am – 5.00pm with 1 hour for lunch Requirements To be successful in this Internal Sales & Customer Service role, you should be: • An enthusiastic strong communicator with excellent telephone skills (experience in internal sales, customer service, or a similar office-based role is beneficial but not essential) • Confident with strong relationship-building skills • A team player who enjoys working collaboratively • Motivated by targets and achieving results • Hard-working with a positive, can-do attitude • PC literate, with confidence using standard office systems • Adaptable and flexible in a fast-paced environment Think you have what it takes? Apply today to find out more!