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Intern, Client Success Management

ensigninfosecurity
Companyensigninfosecurity
CategoryCustomer Support
LocationSingapore
RemoteOn-site (inferred)
EmploymentNot stated
LevelIntern
SalaryNot stated by the employer
Posted4 Jul 2026
Last verified7 Aug 2026
SourceEmployer ATS (workday)
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Description
Ensign is hiring ! This position is for 2025 intake. Longer internship preferred. Key Responsibilities: • Onboarding of New Client, to assist CSM in: • Consolidating contractual requirements (SOW) • Scheduling and coordinating kick-off meetings (both internal and with client) • Minutes taking • Assist to maintain accurate records, tracking progress and client requests • Existing Client, to assist CSM in: • Scheduling and coordinating monthly/ad-hoc meetings • Minutes taking • Assist to maintain accurate records, tracking progress and client requests • Assist in project management matters • Assist in monthly report drafting and contextualizing • CSM Team, to assist team in: • Attending CSM bi-weekly Cadence as the minutes writer to have a better understanding of CSM work • Updating of existing CSM team’s documents (SOP, Client Profile Sheet) • Identifying and suggest improvements to the current CSM’s team processes, before assisting in documenting best practices and creating SOP • Collecting client’s feedback to identify common issues and opportunities for enhancing existing process • Log extraction for specific clients