Intern, Client Success Management
ensigninfosecurity
| Company | ensigninfosecurity |
| Category | Customer Support |
| Location | Singapore |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Intern |
| Salary | Not stated by the employer |
| Posted | 4 Jul 2026 |
| Last verified | 7 Aug 2026 |
| Source | Employer ATS (workday) |
Description
Ensign is hiring !
This position is for 2025 intake. Longer internship preferred.
Key Responsibilities:
• Onboarding of New Client, to assist CSM in:
• Consolidating contractual requirements (SOW)
• Scheduling and coordinating kick-off meetings (both internal and with client)
• Minutes taking
• Assist to maintain accurate records, tracking progress and client requests
• Existing Client, to assist CSM in:
• Scheduling and coordinating monthly/ad-hoc meetings
• Minutes taking
• Assist to maintain accurate records, tracking progress and client requests
• Assist in project management matters
• Assist in monthly report drafting and contextualizing
• CSM Team, to assist team in:
• Attending CSM bi-weekly Cadence as the minutes writer to have a better understanding of CSM work
• Updating of existing CSM team’s documents (SOP, Client Profile Sheet)
• Identifying and suggest improvements to the current CSM’s team processes, before assisting in documenting best practices and creating SOP
• Collecting client’s feedback to identify common issues and opportunities for enhancing existing process
• Log extraction for specific clients