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Insurance Sales Agent Date: Jul 25, 2026 Location: Thornhill, ON, CA, L3T 7P9 Salary Range: $40,800 - $64,300 CAD Company: CAA Insurance Company Position Type: Existing position About Us For over 50 years, our Property and Casualty insurance Company, CAA Insurance, has provided dependable and trustworthy service to protect Canadians and what matters to them. CAA Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. Who we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. We offer: Work-life harmony with access to an award-winning holistic wellness program, Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Join our growing team where everyone belongs! Position Details What You Will Do • Quote and sell auto and property insurance to inbound callers • Follow procedures and underwriting guidelines as part of the sales process • Assess the needs of the customer • Identify and make recommendations for additional P&C coverage • Achieve set target for sales, quality, average call time, etc. Who You Are • Post-secondary education completed • Considerable experience in retail, customer service, and/or a call centre environment • Strong communication skills, both written and verbal • A highly motivated individual, committed to continuous improvement and exceeding client expectations • You use your critical thinking skills to identify needs and propose solutions to the customers • You are a team player who shares knowledge and insights with peers • You are positive, customer focused and resourceful • Insurance experience is considered an asset • OTL/RIBO licensed an asset (if you are not licensed, you must be willing to obtain your OTL, provided by CAA) OTL (Other Than Life) insurance license training will be provided by our in-house learning and development team who will teach you about the home and automobile products, and overall industry information in preparation to write the OTL exam. A successfully completed OTL exam is required for the job. Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. Call Centre Hours Monday to Thursday - 8:00am to 8:00pm Friday - 8:00am to 6:00pm Saturday (once a month) - 9:00am to 4:00pm You must be flexible to work various shifts within the call centre hours. Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted. Please note that we may use AI tools to help us through the recruitment process. Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. Opens in a new tab. © 2021 CAA Club Group. All rights reserved. × When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: • "route" is used for session stickiness • "careerSiteCompanyId" is used to send the request to the correct data center • "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor • "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another