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Inside Sales Representative - Infusion Pharmacy

LUX Infusion
CompanyLUX Infusion
CategoryHealthcare
LocationUnited States – Remote
RemoteRemote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted12 Jun 2026
Last verified7 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
  See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux —meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.   General Description Location: 1 Position in Eastern Standard Time Zone 1 Position in Central Standard Time Zone   The Inside Sales Representative – Infusion Pharmacy is responsible for generating and growing patient referrals by building relationships with physician offices, referral coordinators, and clinical staff. This role focuses on proactive outreach through phone, email, and virtual engagement to educate healthcare providers on infusion therapy services, streamline referral processes, and ensure patients are connected to appropriate therapy options. The Inside Sales Representative will work closely with field sales teams, intake teams, and clinical staff to drive referral growth across targeted specialties such as neurology, immunology, rheumatology, gastroenterology, dermatology, and other infusion-related specialties. This role plays a key part in expanding access to care while supporting physicians and their staff with efficient referral coordination. QUALIFICATION REQUIREMENTS Education and Experience ·       Bachelor’s degree preferred, or equivalent healthcare sales experience. ·       2 or more years of inside sales, healthcare sales, or referral development experience preferred. ·       Experience working with physician offices, specialty clinics, or healthcare providers is highly desirable. ·       Experience in infusion therapy, specialty pharmacy, home infusion, or healthcare services preferred. KEY RESPONSIBILITIES Referral Development and Account Outreach: ·       Conduct outbound calls to physician offices, referral coordinators, nurses, and office managers to introduce and promote infusion pharmacy services. ·       Build and maintain relationships with referral coordinators and key administrative staff responsible for patient referrals. ·       Educate physician offices on available infusion therapies, patient eligibility, and referral pathways. ·       Identify opportunities to convert existing patient referrals and uncover new referral sources. ·       Maintain regular contact with high-value accounts to ensure the organization remains top-of-mind for infusion referrals. Account Support and Referral Management: ·       Guide physician offices through the referral process and ensure referrals are submitted accurately and efficiently. ·       Coordinate with internal intake and clinical teams to support patient onboarding and therapy initiation. ·       Provide updates to referring offices regarding patient status, approvals, and therapy start timelines when appropriate. ·       Serve as a resource to physician offices for questions related to therapy access, documentation requirements, and referral procedures. Sales Collaboration: ·       Partner with field sales representatives to support