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Stellenbeschreibung About Abbott Abbott is a global health care leader , creating breakthrough science to improve people’s health.   We’re   always looking towards the future,   anticipating   changes in medical science and technology. In Germany, Abbott has more than   4 ,000 employees working in manufacturing, research and development,   logistics ,   manufacturing,   sales   and marketing. They are   located   at Abbott`s German headquarters in Wiesbaden and its sites in Hanover, Neustadt am   Rübenberge ,   Wetzlar ,   Eschborn , Cologne,   Jena   and Hamburg. W orking at Abbott At Abbott, you can do work that matters and help people to live a healthier and   full   life, grow your career, and learn, be your true self. You will have access to: • Career development with an international company where you can grow the career you dream of • An attractive benefits package ( e.g.   attractive Abbott Pension Plan,   a company bike, employee stock purchase program) • A company r ecognized as   a great place   to work in dozens of countries around the world   and   named one of the most admired companies in the world by Fortune. • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. • A challenging position in a fast-growing crisis independent industry • To become part of a dynamic, highly educated, highly skilled, and motivated team • Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication • Multi-national environment, where we foster the development of our talents within the enterprise The Opportunity This position works out of the Region: Northern Germany and Denmark - Abbott GmbH. As an Informatics Technical Specialist (m/f/d), you will play a critical role in delivering Abbott's AlinIQ Digital Health applications (such as AlinIQ AMS) and ensuring a seamless customer experience from implementation through post-go-live support. This position combines technical expertise, project execution, customer relationship management, and strategic customer support. You will work closely with laboratories and healthcare organizations to deploy, configure, train, and support innovative digital health solutions that improve laboratory efficiency and connectivity. As a field-based professional, you will travel extensively throughout Northern Germany and occasionally Denmark while collaborating closely with regional and global support teams. Your Tasks: • Take full ownership of the end-to-end delivery of Abbott's AlinIQ Digital Health applications • Manage and execute software installations, configurations, and deployments at customer sites • Configure application modules according to customer requirements and operational workflows • Validate system readiness and ensure successful implementation of configured solutions • Guide customers through a structured and well-prepared go-live process • Maintain strong customer relationships beyond implementation • Provide strategic support to customers during complex situations and critical operational events • Support continuous improvement initiatives by providing customer feedback and implementation best practices Your Qualification: • Bachelor's degree or equivalent in   Computer Science, Information Systems • Medical Informatics o r a related discipline • 1–3 years of experience in installing, configuring, maintaining, or supporting diagnostics laboratory informatics applications • Sound understanding of diagnostics laboratory workflows and related technologies • Demonstrated knowledge of one or more of the following: • Laboratory Information Systems (LIS) • Middleware solutions • Analyzer Management Systems • Inventory Management Systems used in diagnostic laboratories • Experience implementing, configuring, training, and supporting laboratory informatics systems is highly desirable. • Solid technical proficiency with Microsoft Office applications and project planning tools such as Microsoft Project and/or Smartsheet • Fluent in German, English, and Danish (spoken and written) Follow your career aspirations to Abbott for diverse opportunities with a company that   can help you   build your future   and live your best life . Abbott is an Equal Opportunity Employer, committed to employee diversity. We ask for your understanding that we only consider online applications via our online application portal. Applications by email or post cannot be processed. Original documents will not be returned. Connect with us at   www.abbott.com ,   on   LinkedIn   at   https://www.linkedin.com/company/abbott-/ • Bachelor’s degree or equivalent in Computer Science, Information Systems, Medical or Hospital Informatics or related disciplines • 1~3 years of experience preferred installing, configuring and/ or maintaining diagnostics laboratory informatics applications • Sound understanding of diagnostics laboratory workflows and related technologies • Demonstrated understanding of one or more products such as laboratory information systems, middleware and/or analyzer management systems, or inventory management systems used in diagnostics laboratories • Hands on experience implementing, configuring, training and supporting one or more laboratory information systems mentioned above is highly desirable • Technical proficiency with general business applications such as MS Office, MS Project/ SmartSheet Key Competencies & Desirable skills • Strong verbal and written communication skills in Danish, German, and English, as well as excellent customer-facing capabilities The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. Job-Familie Support Services Division CRLB Core Lab Standort Germany > Wiesbaden-Delkenheim : G02 zusätzliche Standorte Schichtplan Standard Reisen Yes, 75 % of the Time Medizinische Kontrolle Not Applicable Wichtige Tätigkeitsbereiche Not Applicable