Job Opportunities API

Description Join our dynamic team as a Customer Service Coordinator! You'll be the backbone of our branch operations, the go-to person who keeps everything running smoothly while delivering exceptional customer experiences. If you're organized, detail oriented, and love solving problems, this is your opportunity to make a real impact. Supervisory Responsibilities: • None. Duties/Responsibilities: • Customer-Focused Excellence • Be the trusted point of contact for customer requests from product selection and quotes to order management and support • Build lasting relationships with customers by providing top tier service every interaction • Resolve customer concerns with efficiency and care, turning challenges into opportunities • Support our outside sales team and work with warehouse/technical teams to ensure seamless order fulfillment • Operations & Coordination • Master our P21 ERP system to manage customer data, inventory levels, and order status with precision • Coordinate workflow across multiple inside sales departments to keep operations flowing • Making custom hoses for customers on-the-spot • Handle shipping, receiving, and retail counter operations with professionalism • Manage equipment maintenance schedules and keep the branch running efficiently Tools of the Trade: • Use Microsoft Office Suite to prepare reports and logs • Navigate our corporate ERP system confidently • Follow company procedures and ISO standards Warehouse Clerk: • Assist with all shipping and receiving functions smoothly • Unload and load trucks for shipments with care and efficiency • Check-in merchandise and verify incoming materials against packing lists for accuracy • Perform regular cycle counting to maintain accurate inventory records • Look up and compute inbound freight costs using zip codes and weight • Assemble customer orders according to pick tickets pulling parts from shelving accurately • Quality check orders to ensure correct items are picked and proper shipping methods are selected • Package orders carefully to prevent damage during shipment • Operate forklift safely to put away or pull material • Put stock away according to bin locations systematically • Enter information into the P21 ERP system accurately • Use computers to ship customer orders verifying carriers, freight, and payment methods • Maintain a clean, safe, organized warehouse environment • Keep aisles clear, stock neat and orderly, and remove trash and recycle properly • Wear appropriate safety equipment for all tasks Skills/Abilities: • Excellent communicator (written and verbal)—clear, friendly, and professional • Highly organized with strong attention to detail • Quick learner who can master the P21 ERP system and warehouse operations • Problem-solver who thrives under pressure and meets deadlines consistently • Strong work ethic and proven ability to work collaboratively with teammates • Time management skills and ability to juggle multiple responsibilities • Proficient with Microsoft Office Suite or related software • Comfortable with technology and willing to learn new systems • Strong mechanical aptitude, comfortable working with tools and equipment Requirements Education and Experience: • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Physical Requirements: • The essential functions of this role regularly require the employee to sit; use their hands to grasp, handle, or feel objects; and to speak and hear effectively. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move over 100 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Our Benefits! • #1 CULTURE!!! • Fun, Family-Oriented Work Environment! • Medical, Dental, and Vision benefits that begin on your 1st day of work ! • Employee Stock Ownership Plan (ESOP) • Company Paid Life, Dependent Life, Short- & Long-Term Disability Insurance • 10 Paid Holidays per year • Vacation & Personal Time • Employer HSA Contribution • Company Paid Bereavement Time • Company Paid Maternity and Paternity Leave • Gym Reimbursement Are you an underappreciated, hard worker? Come see why AHP was voted a Nationally Certified "Great Place to Work"! AHP is an Equal Opportunity Employer