Job Opportunities API

📍 Location: Ho Chi Minh City, Vietnam 🗣 Language Requirement: Chinese (Fluent) + English 💰 Salary: Starting from 800 UZS (increases by 50 UZS up to 4 times per month, capped at 1000 UZS) Job Responsibilities I. User Inquiry & Customer Service • Respond to player inquiries regarding bonuses, promotions, and accounts via live chat, phone, and social media. • Guide users on bonus rules, eligibility criteria, and usage processes. • Deliver accurate, professional, and friendly customer service to enhance user satisfaction. II. Issue Handling & Follow-Up • Record customer feedback and handle issues such as bonus discrepancies and promotional disputes. • Investigate complex cases and escalate to relevant departments when necessary. III. Account & Process Support • Assist users with account-related concerns including login issues, deposits/withdrawals, and bonus status. • Stay updated on platform promotions and policies to provide precise information. IV. Promotion & Campaign Support • Introduce ongoing promotions and bonus offers to users. • Guide customers through participation processes to maximize engagement. V. Service Quality & Data Management • Accurately record customer interactions and resolutions in the system/database. • Monitor user satisfaction and collect feedback to improve service quality. VI. Customer Relationship Management • Maintain daily communication with existing customers. • Build strong relationships to ensure customer retention and loyalty. Requirements • Chinese speaker (mandatory) with good English communication skills. • Strong communication and problem-solving abilities. • Customer-oriented mindset with attention to detail. • Ability to work in a fast-paced environment. Why Join Us? • Competitive and structured salary growth. • Dynamic international working environment. • Opportunity to develop customer service and communication skills. 📩 Apply now to join our growing team!