Job Opportunities API

Job Summary: Role: Implementation Consultant Hours: Full Time, 37.5 (we are open to discussions around flexibility) Location: Scotland, Remote (with ability to travel internationally when required) Salary: £40,000 - £45,000 DOE Holidays: 32 including bank holidays, increasing to 34 after 1 year's service Pension: 5% Other Benefits: Life Assurance, Car Allowance, Private Healthcare, Generous Discretionary Bonus Scheme, Company Sick Pay, Family Friendly Policies, Paid In Person Social Events. Job Description: What does the Company do? DRAMS provides bulk inventory and distillery warehouse management software designed to meet the unique requirements of maturing spirit producers.   Our systems are used by   a number of   high-profile   UK and international companies including Beam Suntory,   Bacardi , Campari, Wm Grant & Sons, Whyte & Mackay, and Glenmorangie. We are part of Volaris Group, a global group of vertical market software businesses, offering the stability of a larger organisation alongside the agility of a close-knit specialist team. What is unique about the role/ Company? We understand that building   a truly unique   and dedicated system requires a diverse team of talented individuals to make it happen. At DRAMS, we put our people first, creating an environment where everyone feels valued, empowered, and supported. As a remote-first organisation, we offer opportunities for personal and professional growth, guided by transparent and approachable leadership. With our unique industry position and commitment to innovation and customer-centricity, DRAMS Software is a place where your career can thrive. We believe in fostering each other’s strengths and trusting each other to deliver   great results , no matter where   you’re   based. With 30 colleagues working remotely and in hybrid roles across the UK,   we’ve   built a comprehensive on-boarding process to set you up for success. You’ll not only get the opportunity to make a key contribution to the way we run our business locally, but we also form part of the global Volaris Group which means you’ll be able to navigate your future career within the wider group too – the best of both worlds we think! What will I be doing day-to-day? This is   an exciting   opportunity for   an experienced   Implementation Consultant based in   Scotland, who   enjoys learning new skills, developing their technical   knowledge,   and delivering   high-quality   projects.   T his   is a varied   customer-facing consulting role where no two projects are the same. You will work with some of the world's leading spirits producers, delivering complex software implementations,   facilitating   business workshops, analysing customer processes and data, designing solutions, supporting data migration, delivering   training   and providing trusted consultancy throughout the project lifecycle. You will typically manage multiple customers, projects and workstreams simultaneously while working closely with internal development,   product   and project management teams. In a bit more detail   you will : • Deliver software implementation,   including   requirement s   gathering ,   configuration and training. • Manage multiple implementation projects and customer workstreams concurrently, balancing competing priorities while delivering to agreed timelines. • Facilitate customer workshops to understand business processes and capture detailed functional requirements. • Produce high-quality business requirements, functional   specifications   and implementation documentation. • Recommend best-practice business processes that maximise the value of the DRAMS solution. • Analyse,   validate   and cleanse large customer datasets to support data migration and system implementation. • Investigate data quality issues and work with customers to resolve inconsistencies prior to migration. • Participate in project debriefs to ensure lessons learned are carried forward to future projects. • D eliver   DRAMS product training to our clients. • Deliver pre-sales product demonstrations. • Proactively develop and   maintain   technical   expertise   in relation to our products and   services. • Work in partnership with clients;   build trusted relationships with customer stakeholders, challenging existing processes where   appropriate   and   providing   expert advice on solution design and best practice. • Be proactive in communication with   clients , arranging regular calls / site visits to build strong relationships. • Identify   and address gaps in product functionality, liaising with   the product   development team to ensure our clients’ needs are met at every stage. • Engage with both internal and external stakeholders to ensure successful project implementation in line with requirements and expectation. • Provide feedback from customers to other teams to   facilitate   continuous improvement and innovation across the   business. • Engage with the Sales & Marketing team to help promote the DRAMS product and service offering to prospective clients. • Ensure the successful delivery of the solution to meet the agreed timelines and quality . • Travel as   required   ( 50 %)   to our customer sites   throughout   Scotland, Ireland   and internationally   as   required   to fully meet the requirements of the   role. • Training and onboarding new team members as   required . • Stay up to date with industry trends and developments . • Perform any other reasonable duties as required by Management. What do I need to be eligible to apply? You need: • Significant experience   delivering complex enterprise software implementation projects throughout the full project lifecycle. • A   Bachelor’s Degree   (or equivalent) in an IT or IT related discipline e.g., Computer Science, Information Technology or Business and IT, with strong academic results • Excellent interpersonal skills, comfortable interacting with al l levels of customers and staff • Resourceful personality, confident manner and a willingness   and ability to learn new   skills. • Technically able with a keen bu siness and commercial awareness • Customer centric, capable of building strong client   relationships. • Strong analytical and problem-solving skills, with experience analysing complex business processes and large datasets to   identify   issues and recommend practical solutions. • Excellent organisational and time management skills, with the ability to successfully manage multiple customer projects, competing priorities and deadlines simultaneously. • A   c urrent valid driving licence • A   willing ness   and   ab ility   to travel   nationally /   international ly   ( 5 0%) • Currently holds independent right to work in the   UK. It’s   not a deal breaker but we would really like it if you also had: • Experience working with large datasets, including data analysis, validation,   cleansing   and migration activities. • Knowledge of the distilled spirits industry would be a distinct   advantage. • Knowledge or experience of Warehousing & Logistics • A recognised project management qualification • Experience of ERP, inventory management,   warehousing   or manufacturing software. • Experience working with Excel   or o ther data analysis tools. • Experience integrating enterprise applications. • Experience delivering customer workshops and presentations to senior stakeholders. DRAMS reserve the right to enhance the criteria as necessary to   facilitate   the shortlisting   process. How do I apply? If you think you are the right fit for this role, please click ‘Apply’ and   submit   your CV via the online application process . Worker Type: Festanstellung Number of Openings Available: 1