Job Opportunities API

Description 365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company’s all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond. As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers Summary: The Human Resources Generalist is responsible for supporting a broad range of human resources functions that contribute to a positive employee experience and ensure compliance with company policies and employment laws. This role serves as a trusted partner to employees and leaders, providing guidance on HR policies, employee relations, leave administration, performance management, compliance, and employee lifecycle activities. The HR Generalist plays a key role in maintaining HR operations while supporting organizational goals and fostering an inclusive, high-performing workplace. Responsibilities: Employee Relations • Serve as a trusted resource for employees and managers by providing guidance on HR policies, procedures, and best practices. • Respond to employee concerns and workplace issues while maintaining confidentiality and professionalism. • Conduct workplace investigations as needed and recommend appropriate resolutions. Performance Management & Corrective Action • Provide guidance on disciplinary actions and corrective action processes to ensure consistency and compliance. • Maintain documentation related to performance and employee conduct. Leave Administration • Administer employee leaves of absence, including FMLA, ADA accommodations, parental leave, personal leave, and other applicable leave programs. • Coordinate with employees, managers, and payroll to ensure accurate leave tracking and timely communication. • Ensure compliance with federal, state/provincial, and local leave regulations. Immigration & Employment Authorization • Coordinate employment-based immigration processes with external legal counsel and employees. • Track visa statuses, work authorizations, and renewal deadlines. • Support compliance with employment eligibility verification requirements and immigration regulations. Tuition Reimbursement Administration • Administer the company's tuition reimbursement program, including reviewing eligibility, processing requests, and maintaining program documentation. • Communicate program guidelines and support employees throughout the reimbursement process. End of Employee Lifecycle Management • Coordinate employee offboarding activities. • Conduct and document termination processes, ensuring compliance with company policy and applicable employment laws. • Facilitate exit interviews • Coordinate equipment recovery and offboarding communication with cross-functional teams. Employment Verifications & Unemployment Claims • Respond to employment verification requests in accordance with company policy. • Manage unemployment insurance claims, including preparing documentation and representing the company when necessary. • Maintain accurate employment records and required documentation. HR Compliance & Administration • Maintain employee records to ensure accuracy and confidentiality. • Assist with policy development, implementation, and communication. • Monitor and support compliance with federal, state/provincial, and local employment laws and regulations. • Track required compliance training and certifications. • Receive, sort, distribute, and prepare incoming and outgoing HR mail and correspondence, ensuring confidential documents are handled securely and delivered promptly. Additional Responsibilities • Support HR projects, initiatives, and process improvements. • Assist with policy interpretation and employee communications. • Collaborate with Talent Acquisition, Payroll, Benefits, and business leaders to ensure a seamless employee experience. Requirements Requirements • Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience. • 3–5 years of progressive Human Resources experience in a generalist role. • Strong knowledge of employment laws, HR best practices, and employee relations. • Experience administering leaves of absence and managing employee relations matters. • Experience supporting performance management, corrective action, and terminations. • Excellent interpersonal, communication, and conflict resolution skills. • Strong organizational skills with the ability to manage multiple priorities. • Ability to handle sensitive and confidential information with discretion. • Proficiency with Microsoft Office and HRIS systems.