Job Opportunities API

Unsere Teammitglieder sind das Herzstück unserer Arbeit. Bei Cencora sind wir vereint in unserer Verantwortung, eine gesündere Zukunft zu schaffen und jeder Mensch hier ist für uns unverzichtbar, um diesen Zweck zu erfüllen. Wenn du einen Unterschied im Zentrum der Gesundheit machen möchtest, komm und werde Teil unseres innovativen Unternehmens und hilf uns dabei, das Leben von Menschen und Tieren überall zu verbessern. Bewirb dich noch heute! Ihre Aufgaben Role summary The HRSC (HR Shared Services Solution Centre) In-Country Tier 2 HR Service Representative plays a key operational role in Cencora countries with large and complex employee populations. As an in-country specialist, the role is responsible for resolving country-specific HR questions and issues, ensuring high-quality and compliant HR service delivery. This is a fixed-term position. The role reports directly to the HRSC In-Country Tier 2 Leader in Lithuania and works closely with local HR stakeholders to ensure alignment with country-specific requirements and practices. In addition, the successful candidate will work in close partnership with the local-facing HR function, particularly the HR Manager Germany, who will provide guidance and support on local HR matters where required Responsibilities: • Be an expert in local policies, processes and practices for all Cencora companies within that specific country • Respond to and resolve specific country queries passed to them by the HRSC Tier 1 team in Lithuania in ServiceNow • Complete Workday tasks for that country which need specific local knowledge • Work within agreed SLAs for both response and resolution time • Help to identify recurring issues and propose solutions for service enhancement to the HRSC In-Country Tier 2 Leader in Lithuania • Act on any specific survey feedback received • Lead/support HR knowledge transition process where needed from other countries • Work closely with the Operational Excellence and Training teams to identify and implement areas of improvement Specific Country Responsibilities : • Local HR Expertise for Complex Issues: Support managers and employees in resolving challenging HR matters that require local knowledge due to legal, statutory, or complex circumstances • In-Person HR Support: Deliver HR services that require a physical presence or direct interaction at the local level • Specialized HR Support: Address complex questions related to benefits, payroll, recruitment, onboarding and offboarding leveraging local channels and expertise • Language-Specific HR Assistance: Provide HR advice and support in the local language to ensure clear communication and understanding • Escalation for Complex Cases: Act as the escalation point for HR issues that cannot be resolved by centralized Tier 1 or Tier 2 teams, ensuring timely and effective solutions • Collaboration with Local Authorities: Engage with local authorities as needed to ensure compliance with legal and regulatory requirements . Requirements: • Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience • 1 to 3 years of relevant HR experience, preferably within a Shared Services environment • Strong knowledge of local employment legislation, HR policies, practices, and procedures • Experience working in a multinational and multi-site environment • Demonstrated experience using Workday, ServiceNow, or comparable HR technology platforms • Experience supporting employees and managers across a broad range of HR processes • Experience working with managers or stakeholders located in another country is an advantage • Fluency in the local country language German and a good working knowledge of English Minimum skills, knowledge and ability requirements: • Excellent verbal and written communication skills • Strong customer service and stakeholder management capabilities • Ability to build effective working relationships across all organizational levels • Strong analytical and problem-solving skills • Ability to prioritize, organize, and manage multiple tasks simultaneously • Ability to work independently and exercise sound judgment on escalation and risk management • Strong attention to detail and commitment to quality • Ability to handle sensitive and confidential employee information with discretion • Continuous improvement mindset with a focus on enhancing processes and service delivery • Knowledge of HR disciplines, including labor law, recruitment, compensation and benefits, payroll, and employee relations • Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook • Ability to represent Cencora's values and maintain a professional, employee-focused approach Was Cencora bietet Wir bieten eine wettbewerbsfähige, auf dem Total-Rewards-Ansatz basierende Vergütung. Unser Engagement für unsere Mitarbeiter umfasst Leistungsprogramme, die umfassend, vielfältig und so konzipiert sind, dass sie den verschiedenen Bedürfnissen unserer Belegschaft gerecht werden. An den unterschiedlichen Orten unserer weltweiten Präsenz und in den verschiedenen Geschäftseinheiten verfolgen wir ein ausgewogenes Konzept bezüglich der Leistungen, die wir anbieten. Viele Leistungen werden vom Unternehmen bezahlt, während andere durch Beiträge für Mitarbeiter verfügbar sind. Spezifische Leistungsangebote können je nach Standort, Position und/oder Geschäftseinheit variieren. Vollzeit Affiliated Companies Affiliated Companies: World Courier (Deutschland) GmbH Chancengleichheit bei der Beschäftigung AmerisourceBergen verpflichtet sich, gleiche Beschäftigungschancen zu bieten, ohne Rücksicht auf Ethnie, Hautfarbe, Religion, Geschlecht, sexuelle Orientierung, Geschlechtsidentität, genetische Informationen, nationale Herkunft, Alter, Behinderung, Veteranenstatus oder Zugehörigkeit zu einer anderen durch Bundes-, Landes- oder Kommunalrecht geschützten Gruppe.