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HR SERVICES SPECIALIST SR - AMERICAS

rockwellautomation
Companyrockwellautomation
CategoryHR & Recruiting
Location2 Locations
Remote
EmploymentNot stated
LevelSenior
SalaryNot stated by the employer
Posted17 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Rockwell Automation ist ein globaler Technologieführer, der sich darauf konzentriert, Herstellern weltweit zu helfen, produktiver, nachhaltiger und agiler zu sein. Mit mehr als 28.000 Mitarbeitern, die jeden Tag die Welt verbessern, wissen wir, dass wir etwas Besonderes haben. Hinter unseren Kunden - großartigen Unternehmen, die dazu beitragen, die Welt zu ernähren, lebensrettende Medikamente auf globaler Ebene bereitzustellen und sich auf sauberes Wasser und umweltfreundliche Mobilität zu konzentrieren - sind unsere Mitarbeiter energiegeladene Problemlöser, die stolz darauf sind, wie unsere Arbeit die Welt zum Besseren verändert. Wir heißen alle Macher, Vordenker und Problemlöser willkommen, die einen Ort suchen, an dem sie ihre beste Arbeit leisten können. Und wenn du das bist, würden wir uns freuen, wenn du dich uns anschließt! Stellenbeschreibung Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers are amazing companies. These companies help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility. Our people are energized problem solvers who take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, who are looking for a place to make an impact. And if that's you we would love to have you join us! Job Description As an HR Services Specialist SR - Americas , you will be the primary contact for employees and managers, providing guidance on HR policies, and Workday transactions. You will resolve HR inquiries, manage cases through Workday Help, and escalate specialized requests to the appropriate HR teams when needed. Additionally, you will support employee lifecycle activities, maintain HR records, assist with self-service transactions, and deliver a high level of customer service while ensuring accurate and efficient HR operations. You will report to the Lead, HR Service Center - Americas. Main Responsibilities: • You will resolve HR inquiries related to onboarding, employee data, leaves, mobility, benefits, and payroll support. • You will identify process improvements that enhance service efficiency and employee experience. • You will manage escalated cases and recommend appropriate solutions. • You will train new HR Specialists on procedures and customer service best practices. • You will partner with HR teams and vendors to resolve complex inquiries. • You will maintain accurate employee data, documentation, and HR transactions. • You will manage cases through Workday Help and monitor service performance. • You will support system testing and process improvement plans. • You will provide guidance on HR policies, procedures, and self-service tools. • You will support audits, acquisitions, reorganizations, and other regional HR activities. • You will promote best practices and continuous improvement across the HRSC team. Mnimum qualifications: • Bachelor's degree in Business Administration, Human Resources or related field. • Three years of shared service center or HR representative experience in HR Operations and Global Employee Relations. • English & Portuguese, Spanish is a Plus • Experience handling confidential information. • Experience with HRIS systems. What We Offer: Our benefits package includes … • Comprehensive mindfulness programs with a premium membership to Calm • Volunteer Paid Time off available after 6 months of employment for eligible employees • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. • Employee Assistance Program • Personalized wellbeing programs through our OnTrack program • On-demand digital course library for professional development ... and other local benefits! LI-RG01 LI-HYBRID At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Die hybride Richtlinie von Rockwell Automation sieht vor, dass von den Mitarbeitern erwartet wird, dass sie mindestens montags, dienstags und donnerstags an einem Rockwell-Standort arbeiten, es sei denn, sie haben eine geschäftliche Verpflichtung außerhalb des Büros.