Job Opportunities API

Housing Officer (Level 3) – Hounslow £30.50 per hour (Umbrella) | 35 Hours per Week | Hybrid Working We are currently recruiting for an experienced Level 3 Housing Officer to join one of London's leading housing organisations on a temporary contract. This is an excellent opportunity for a confident and knowledgeable Housing Officer to manage a General Needs housing patch across the London Borough of Hounslow . Due to the nature of the patch, we're specifically looking for candidates with strong Level 3 Housing Officer experience who are confident managing complex housing management cases and working independently. Key Responsibilities • Manage a portfolio of General Needs properties across Hounslow. • Deliver a comprehensive housing management service, including tenancy, estate and neighbourhood management. • Manage complex tenancy issues including ASB, tenancy breaches, safeguarding concerns and resident disputes. • Carry out estate inspections, home visits and tenancy audits. • Work closely with internal teams and external agencies to support residents and sustain tenancies. • Ensure excellent customer service while maintaining compliance with housing policies and procedures. About You • Proven experience working as a Housing Officer within social housing. • Extensive experience managing General Needs housing. • A strong understanding of tenancy management legislation and best practice. • Experience handling complex casework and managing a demanding patch. • Excellent communication and problem-solving skills. • The ability and willingness to travel throughout the London Borough of Hounslow . Working Pattern • 35 hours per week (9:00am – 5:00pm) • Hybrid working , with attendance at the Hammersmith office every Monday and Thursday . • Regular travel across the Hounslow patch will be required. Rate £30.50 per hour (Umbrella)