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Housing Navigator

fotf
Companyfotf
CategoryHR & Recruiting
LocationWaterloo
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
First seen30 Jul 2026 (the employer did not state a posting date)
Last verified6 Aug 2026
SourceEmployer ATS (bamboohr)
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Description
Job Summary The Housing Navigator supports program participants in the   initial   phase of   assistance   following program   pull , including eligibility certification, intake, housing search, placement, and lease-up. This role works closely with participants to   identify   and address barriers to housing, develop individualized housing placement plans, and ensure   timely   connection to safe, stable housing. The Housing Navigator builds and   maintains   relationships with landlords to expand housing opportunities and   facilitate   quick move-ins . This position   also   carries a caseload to deliver case management and supportive services that promote housing stability . Key Roles & Responsibilities Landlord Engagement / Mediation        |       Housing Search   & Placement     |       Case Management |      Data &   Documentation     | What You Will Do: • Complete   intake   and leasing documentation   and   m aintain   accurate ,   timely   data entry • Assist with PSH certification   as assigned • Work with participants to   identify   housing barriers and develop individualized housing placement plans • Support participants through the housing search process, including applications, unit viewings, and landlord communication • Build and   maintain   relationships with landlords to expand housing opportunities and support   timely   placements • Coordinate move-in   logistics   and ensure efficient lease-up for participants • Provide case management and supportive services to assigned   caseload   to promote housing stability • Maintain a list of available and eligible units in the service area and distribute to clients/survivors and colleagues. • Provide education   and advocacy   to landlords around unique barriers   of   program participants • Provide resources and education on tenant   rights   as   assigned • Travel throughout the FOF service area to provide in-person, in- home , advocacy services   and to   other locations within the state as necessary for training purposes. How You Will Succeed: • People First- When you exhibit people first, you show genuine care/concern for the well-being and success of others and act accordingly to support/uplift them. • Discover & Do-   When you  exhibit   discover  and do, you  take action to solve  problems, improve  functionality  and make things happen. • Equity and Inclusion-   When you  exhibit  equity and  inclusion  you foster an environment where all people feel welcome, valued and that they can contribute their unique talents and experiences . • Grit - When you  exhibit   grit  you work to achieve excellence and continuously improve, even in the face of challenges and adversity . • Understand, align with and practice under the following philosophies/models: Housing First Model, Trauma-Informed Care, Client-Centered Approach, Harm Reduction, and Low-Barrier Shelter. • Believe in our 10-year vision: Everyone has a home. • Believe in our mission: We are ending homelessness by leading with the Housing First approach, driving systemic change through strong community partnerships, and providing individualized support that prioritizes client choice. • Understand the 6 components of the Entrepreneurial Operating System (EOS). Job Qualification and Competencies: • Must   demonstrate   ability   to organize,   prioritize   and plan work to meet deadlines. • Ensure confidentiality is in place for all people FOF serves. • Bachelor Degree in social work , psychology, related field OR combination of equivalent education and experience. • Previous   experience in the following preferred: housing programming, affordable housing, access   programming   and/or victim service programming. • Ability to travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes. • Ability to pass state, federal, and child abuse background checks.