Job Opportunities API

Job Purpose To maintain guest rooms and public areas to the highest standards of cleanliness, comfort, and presentation, ensuring a consistently exceptional guest experience throughout the resort. Key Duties & Responsibilities Room Attendant Duties • Clean, service, and prepare guest rooms according to resort standards • Make beds, change linens, and replenish towels and guest amenities • Clean and sanitize bathrooms, floors, furniture, and fixtures • Inspect rooms to ensure readiness for guest occupancy • Report maintenance issues, damages, and safety hazards promptly • Respect guest privacy, confidentiality, and security procedures Public Area Attendant Duties • Clean and maintain public areas including lobbies, corridors, stairways, restrooms, and staff areas • Ensure public spaces are clean, presentable, and welcoming at all times • Collect and dispose of waste in accordance with procedures • Replenish supplies in public restrooms and service areas • Operate cleaning equipment safely and correctly General Responsibilities • Respond courteously and professionally to guest requests • Maintain housekeeping carts, equipment, and storage areas in an organized manner • Adhere to all hygiene, health, safety, and grooming standards • Follow Couples Resorts policies and departmental procedures • Work effectively as part of the housekeeping team Qualifications & Requirements • Previous housekeeping or hotel/resort experience preferred • Ability to perform physical tasks including lifting, bending, and prolonged standing • Willingness to work flexible hours, including weekends and public holidays • Strong attention to detail and time management skills • Professional appearance and positive attitude Skills & Competencies • Customer service orientation • Reliability and punctuality • Ability to work independently and as part of a team • Basic communication skills • Commitment to cleanliness and quality Working Conditions • Indoor and outdoor resort environments • Physically demanding role • Frequent guest interaction