Job Opportunities API

Department: Operations / Guest Services Position Type: Internship (Seasonal | Part-Time | Full-Time) Reports To: Operation Leads and Director of Operations Will provide Internship credit if applicable Position Overview The Hospitality Intern supports daily guest services and hospitality operations within a fast-paced wildlife park environment. This role provides hands-on experience in tourism operations, customer service, retail and food service support, and park-wide hospitality standards. The ideal candidate is enthusiastic, professional, and passionate about delivering exceptional guest experiences while gaining practical industry experience. Key Responsibilities Guest Service & Operations Support • Assist all Operation positions / static and float based on need • Greet and assist guests in a friendly and professional manner • Provide accurate information about park attractions, amenities, policies, and hours • Address guest inquiries and resolve concerns promptly • Support guest flow and ensure a positive park experience • Assist with daily operations of concessions, dining areas, and retail locations • Operate point-of-sale (POS) systems as needed • Restock merchandise and supplies • Maintain cleanliness and presentation standards in all guest-facing areas • Follow all health, safety, and park operational policies • Assist with basic data entry and operational tracking • Support inventory counts and supply organization • Participate in staff meetings • Collaborate with multiple departments to ensure smooth daily operations Qualifications • Currently pursuing or recently completed a degree in Hospitality, Tourism, Business, Communications, or related field • Strong communication and interpersonal skills • Professional demeanor and positive attitude • Ability to work flexible hours, including weekends and holidays • Comfortable working in a fast-paced, outdoor environment Preferred Qualifications • Previous customer service, retail, or food service experience • Familiarity with POS systems • Interest in tourism operations, communication, and conservation Physical Requirements • Ability to stand and walk for extended periods around the park grounds • Ability to lift up to 50 pounds • Ability to work outdoors in varying weather conditions