Home-Based Mortgage Administrator
Brynmcmillanconsulting
| Company | Brynmcmillanconsulting |
| Category | Operations & Admin |
| Location | Bath |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 3 Aug 2026 (the employer did not state a posting date) |
| Last verified | 9 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
Location: Remote (within 1-hour drive of Bath, UK)
Salary: £20,000 – £24,000 per annum (dependent on experience)
Reference: BDM Recruitment Ref: S1795MABMC
About the Role:
BDM Recruitment is proud to partner with a leading mortgage and protection broker firm seeking an experienced and motivated Mortgage Administrator to join their team. This home-based position offers flexibility while supporting a high-performing team of mortgage and protection advisors.
You will play a vital role in the mortgage and protection application process, ensuring accuracy, efficiency, and top-tier customer service. Monthly attendance at the Bath office for team meetings is required (at your own expense).
Key Responsibilities:
• Mortgage & Protection Administration: Manage mortgage and protection applications from start to finish, ensuring all documentation is complete and accurate.
• Liaison with Lenders & Advisors: Work closely with mortgage lenders, insurers, and in-house advisors to ensure a smooth and swift application process.
• Client Relationship Management: Provide regular updates to clients and handle non-advice-based inquiries to maintain excellent customer service.
• Data Management: Use in-house systems to track application statuses, input data, and ensure payments are processed promptly.
• Proactive Coordination: Collaborate with all parties, including estate agents and solicitors, to expedite property purchases, remortgages, and protection policies.
• Process Improvements: Identify and implement administrative efficiencies to support advisors and enhance the client journey.
Key Skills & Experience:
• Mortgage Administration Expertise: A solid understanding of mortgage and protection application processes is essential.
• Industry Knowledge: Familiarity with associated services, such as conveyancing, estate agency operations, and property purchasing processes, is highly beneficial.
• Organizational Skills: Strong ability to plan, self-organize, and effectively analyze client needs.
• Communication Skills: Exceptional written and verbal communication with a professional and personable style.
• Technical Proficiency: Competent in using CRM systems, databases, and general computer applications.
• Team Player: Able to work collaboratively and independently, delivering results with confidence and professionalism.
Why Join Us?
• Competitive salary of £20,000 – £24,000, based on experience.
• Flexible, home-based role providing a great work-life balance.
• Opportunity to work with an established and reputable mortgage and protection brokerage.
• Ongoing support and training to help you excel in your role.
Requirements:
• Must reside within a 1-hour drive of Bath for monthly team meetings.
• Previous experience in mortgage administration or a similar role.
• A proactive, detail-oriented approach to managing tasks and resolving issues.
How to Apply:
To apply for this position or learn more, contact Bryn McMillan, Managing Director of BDM Recruitment:
📞 Phone: 0203 8349786
Take the next step in your career and join a supportive and dynamic team dedicated to delivering excellence in mortgage and protection services!
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