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Health Club Host/Hostess

Soho House & Co.
CompanySoho House & Co.
CategoryHospitality
LocationRoma
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted8 Jul 2026
Last verified12 Aug 2026
SourceEmployer ATS (greenhouse)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
The Role… At Soho House, a Health Club Host is the face of the fitness and Spa area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained. What we are looking for... A successful Health Club Host for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. Main duties… Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk; Controlling flows – ensuring safe practices of Members and Guests; Responsible for procedures related to opening and closing of the departments; Accounting of bill payments, via Book4Time; Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled; Ensure cleanliness of departments, changing rooms, and group training studios on daily basis; Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room; Transportation of dirty towels and trash from the changing room(s); Restocking of amenities changing room(s); Reporting of any defects in changing room(s) and/or in the Gym; Vacuum, sweep, and mop daily; Sanitization of equipment; Understanding and knowledge of property amenities and services; Assisting guests as needed; Performs other duties as assigned by supervisor/manager. Requirements… Minimum of 2+ years’ experience in similar capacity Flexible schedule Capability to stand for many hours Detail & Service Oriented Experience in reception or office management Ability to multitask and work in a fast paced environment English language is a must. Benefits: RAL: € 23.740,00 Staff Canteen Soho Friends Membership Monthly Staff Screenings & Staff Gym Classes 50% Discount on Cowshed Spa 50% F&B Discount Global Benefits: Any Bedroom, Any House, € 100 per night 50% Discount Public Restaurants Birthday Gift: 1 day OFF + Voucher House Hero and Introduce a Star Program Corporate Benefits (access discounts platform)