Job Opportunities API

Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That's how AnyVan began. He set out to create the world's most efficient logistics technology and help halve the number of wasted miles by filling those empty vans. Since then we've become the nation's favourite way to move, with over 150k five-star reviews and 5 million customers in the UK and Europe. Our team of 400 AnyVanners across London, Cape Town and Bogota is proving that moving doesn't have to cost the earth by helping save 8,520 tonnes of Carbon each year. We're looking for a commercial operator to join as our Head of Storage who will sit at the sweet spot where sales, service and operations collide, and you'll own all three. This isn't just tracking whether Storage hits its number, you're the reason it does. From the first lead landing in HubSpot to the last box collected, you own the P&L, the team, and the systems that make it all run. Your job is to build a Storage business that scales without falling over. You'll lead a team across sales and ops, turning a growing roster into a unit that owns its numbers, fixes its own problems, and doesn't need chasing. What you'll own: - The Full Funnel - You own the Storage P&L end to end: revenue, conversion, margin and debt recovery. Not just watching it. Moving it. - The Commercial Machine - You drive lead-to-booking conversion, set the targets, and coach the team to hit them. Pricing trade-offs, pipeline health, booking quality — all yours to call. - Service That Doesn't Buckle - Onboarding, redelivery, complaints, billing, collections. Every task has an owner, a cadence, an SLA and an escalation path, and you're the one who makes sure that's real, not just written down. - A Team That Runs Itself - You recruit, coach and structure the team as it scales. You set the culture by living it. You're the final word when something can't be solved without you. - The Data, Properly - You own the reporting hub. You don't wait for someone to explain a dashboard to you, you get in there yourself and find out what's actually going on. How we measure success: - Conversion: sustained lift in lead-to-booking conversion across the sales team. - Growth: Storage revenue and margin against plan. - Service: CSAT and SLA adherence on the ops side (reply + resolution within target). - Recovery: debt collected / aged-debt reduction against target. - Team: retention, ramp time for new hires, and a performance rhythm that runs without firefighting. This role is for you if: - You move between sales coaching, service delivery, escalations and reporting without losing pace and you lead with warmth and clarity. - You're a Strategic Practitioner, you can build the process and then get on the floor and prove it works. - You thrive on high stakes, aggressive targets and shifting priorities are your playground, not your stress test. - You're understand how conversion, pricing, margin and debt recovery connect and you know exactly what levers move conversion, margin and CSAT, and you pull them daily. - You lead with presence and ownership. You don't wait for permission to fix what's broken and you don't need to be chased. This role isn't for you if you're looking for: - A strategy-only seat with no hands-on-the-keyboard work. A tidy inheritance of perfect processes you can just maintain. - A "wait and see" culture. We test, we learn, we move. - A place to hide behind a dashboard instead of fixing the broken number underneath it. What you'll bring: - Proven experience leading a combined sales-and-service operation with real commercial ownership in a high volume, phone based, customer facing role. Bonus points for experience with UK customers. - A genuine commercial operator, comfortable owning a P&L and the trade-offs that com