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Location: London (with regional travel across EMEA) Reports to: Chief Revenue Officer Function: Sales & Account Management Direct reports: 9 Working arrangement: Hybrid – 3 days in office per week Smartstream Technologies is a leading provider of Transaction Lifecycle Management (TLM) solutions to the world's most demanding financial institutions. Our reconciliations, liquidity, collateral, fees, cash and payments products underpin the operational backbone of tier-one banks, asset managers, custodians and brokers globally. We are trusted by more than 70 of the world's top 100 banks. About the role The Head of Sales & Account Management for the EMEA region (Europe, Middle East, Africa) owns the commercial performance of one of Smartstream's most complex and strategically significant territories. You will lead a team of Sales Executives, Account Managers and PreSales responsible for new logo acquisition, existing account expansion, contract renewals and long-term client retention. This is a hands-on commercial leadership role. You will drive disciplined pipeline execution using the MEDDIC (Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion) qualification framework, own forecast accuracy at regional level, and act as the senior escalation point for strategic negotiations with C-suite stakeholders at tier-one financial institutions.