Head of Product – AI Agent Commerce Platform
saga-xyz
| Company | saga-xyz |
| Category | Data & Analytics |
| Location | Los Altos |
| Remote | Remote |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 5 May 2026 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (lever) |
Description
About Saga AI Labs
Saga is building a new category: AI-native characters that form synthetic relationships with people across digital platforms .
Agents on our B2B2C platform appear as AI-native characters across social platforms, where they create content, respond to fans, build ongoing relationships, and drive measurable outcomes - from community growth and user acquisition to downloads, in-game purchases, subscriptions, sales, and long-term engagement.
We believe the next generation of brand and game interaction will not be static content or one-off campaigns. It will be persistent AI characters that know their audience, remember context, evolve over time, and move across social, games, and interactive worlds.
We are an early-stage team building with design partners in gaming, entertainment, and consumer brands. The product is moving from social-first AI character deployments toward a repeatable platform that brands and studios can launch, manage, measure, and scale.
The Role
We’re looking for a Head of Product to define and scale Saga’s character AI platform—starting with social-first agents and expanding into multi-platform experiences.
You’ll operate at the intersection of:
AI systems (LLMs, agents, memory, evals)
Social products (engagement loops, identity, relationships)
Interactive experiences (games, persistent worlds)
Developer platforms (APIs, tools, distribution)
B2B SaaS and enterprise workflows for brands, studios, marketers, and growth teams
Trust, safety, compliance, moderation, and brand governance for AI agents operating at scale
Growth, user acquisition, campaign performance, conversion funnels, and measurable customer ROI
You’ll help answer a core question: What makes an AI character feel like someone, not something—and how does that scale?
You will also help answer the commercial version of that question: How do AI-native characters safely create relationships that drive measurable business outcomes for studios and consumer brands?
You will own Saga’s product strategy across the company, own the product roadmap, report to the CEO, and partner closely with engineering, design, GTM, customer success, and external design partners. Over time, you will help build the product operating system and product function for the company.
What You’ll Do
1. Define relationship-first product strategy
Design how AI characters form and maintain ongoing relationships with users
Shape interaction models across social platforms (content, replies, DMs, presence)
Identify what drives retention, attachment, and repeat engagement
Translate relationship quality into measurable customer outcomes: engagement, community growth, user acquisition, conversions, revenue impact, and long-term fan value
Define which use cases Saga should serve first across brand marketing, gaming, social engagement, and UA/growth teams
2. Build AI-native character systems
Own core primitives: memory, personality, continuity, voice
Design how characters evolve over time and across contexts
Partner with engineering on agent architecture and iteration cycles
Turn loose AI behavior into scalable product primitives that customers can configure, evaluate, and trust
Define how character memory, persona, tone, goals, boundaries, and campaign context should work across channels
3. Drive product iteration & evaluation
Define what “good” looks like for a relationship with an AI character
Build evaluation frameworks combining:
engagement metrics (retention, depth of interaction)
qualitative signals (believability, emotional resonance)
Rapidly iterate based on real user behavior
Build the measurement stack