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Head of People Operations

Blackwall
CompanyBlackwall
CategoryOperations & Admin
LocationLondon
Remote
EmploymentNot stated
LevelDirector
SalaryNot stated by the employer
First seen2 Aug 2026 (the employer did not state a posting date)
Last verified9 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Blackwall is a fast-growing, founder-led cybersecurity and hosting SaaS company. We have grown from around 30 to over 100 people in under two years and continue to scale globally. We operate as a fully remote business across multiple countries, cultures, and employment models. This role is for a senior People leader who can thrive in a fast-moving, occasionally messy, founder-driven environment and who is comfortable building structure while the organisation continues to evolve. The role • You will lead and evolve the People function end-to-end, covering recruitment, People operations, performance, compensation, compliance, and employee experience across multiple countries. • You will report to the Fractional Chief People Officer and work closely with the CEO, founders, and executive team. • You will line manage the Talent Manager and HR Generalist, with scope to shape and grow the People team over time. • You will own and continuously adapt People policies and frameworks, accepting that policies will need to be written, rewritten, and simplified as the company scales. • You will operate hands-on, balancing strategic thinking with day-to-day execution in a fast-changing environment. Recruitment and talent • You will lead senior and hard-to-fill hires, including actively sourcing, headhunting, and running confidential recruitment processes when required. • You will ensure hiring standards remain high while supporting speed and business growth in a competitive technical market. • You will oversee recruitment processes and decision-making, staying pragmatic and outcome-focused. Global scaling and compliance • You will manage People operations across multiple countries, employment models, and cultures, working closely with external payroll, legal, and compliance providers. • You will ensure global compliance while avoiding unnecessary complexity or unnecessary bureaucracy. • You will support leaders in navigating different cultural norms and legal frameworks in a remote-first organisation, Stakeholder management • You will partner closely with a strong, founder-led leadership team, translating ambiguous or shifting priorities into clear and practical People actions. • You will manage miscommunication and organisational friction constructively, bringing clarity without escalating tension. • You will handle sensitive and confidential matters with discretion and sound judgment. Remote-first culture • You will help build and maintain a strong remote-first culture across time zones and regions. • You will support managers in leading distributed teams effectively and consistently. About you • You have at least 8 years of experience in senior People or HR roles within fast-growing companies. • You have experience in cybersecurity, hosting, SaaS, or adjacent technical and e-commerce environments. • You bring strong practical knowledge of global employment law, contractor models, payroll, and operational compliance. • You are comfortable working with external providers and navigating multiple jurisdictions. • You hold a degree in Business, Human Resources, or a related field. • You are resilient, pragmatic, and emotionally intelligent, and you perform well in founder-led environments with ambiguity and competing priorities. • You are hands-on, adaptable, and open-minded, with a genuine interest in learning and evolving working models as the business grows. • You have experience working in fully remote organisations and understand the realities of scaling remote culture. Why join • You will play a key role in shaping and stabilising the People function of a rapidly scaling global tech company. • You will work closely with senior leadership and have meaningful influence on how the organisation grows and operates. • The role offers long-term scope and impact within a business that continues to expand globally. • You will join a company with strong momentum, ambitious growth plans, and significant potential. We are committed to creating a diverse and inclusive environment and encourage all applicants to apply for our roles. We actively value and seek diverse talent! Learn more about us at: https://blackwall.com