Head of People Operations
Runpod
| Company | Runpod |
| Category | Operations & Admin |
| Location | Remote - USA |
| Remote | Remote |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 10 Feb 2026 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (ashby) |
Description
Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. Learn more in our CEO's funding announcement: https://www.runpod.io/blog/one-million-developers.
We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale.
The Head of People Ops will lead a small but high-impact People team that serves as a critical partner to leadership and employees across the company supporting day-to-day employee needs and scaling the organization. This person will report directly into our COO and serve as a trusted advisor to the executive team and drive People strategy and systems across the organization.
RESPONSIBILITIES:
STRATEGIC PEOPLE LEADERSHIP
- Serve as a strategic partner to the COO and executive team on people strategy and organizational design
- Support executives in scaling teams, refining organizational structures, and strengthening leadership capabilities
- Lead change management to ensure smooth transitions and transformation during growth
- Align HR initiatives directly with business objectives, ensuring people strategy drives business results
- Design company-wide people programs and frameworks (performance management, compensation, career development)
PEOPLE OPERATIONS & INFRASTRUCTURE
- Own and optimize people operations systems, processes, and technology stack (HRIS, benefits platforms, compliance tools)
- Collaborate with the Director of Talent Acquisition, who owns recruiting execution, to align hiring strategy, headcount planning, and operational scalability
- Build and manage operational infrastructure including benefits strategy, vendor relationships, and compliance
- Manage people operations budget including headcount, benefits, tools, and programs
- Ensure compliance with federal, state, and local employment laws across all locations
- Design compensation and rewards structures that are competitive and equitable
- Administer performance management systems that encourage accountability and excellence
TEAM LEADERSHIP
- Lead, mentor, and support a small but impactful People team
- Provide clear direction while empowering team members to own their areas of expertise
- Set strategic direction for how the People team operates and delivers value
- Build additional people operations capability as the company scales
CULTURE & EMPLOYEE EXPERIENCE STRATEGY
- Set strategic direction for culture, engagement, and employee experience
- Partner with Director, HRBP to ensure consistent implementation across all business functions
- Foster an environment where employees feel engaged, supported, and motivated to grow
REQUIREMENTS:
- 8+ years of progressive HR/People experience, including direct ownership of HR strategy and operations in a high-growth tech or startup environment
- Proven experience building and managing people operations teams
- Proven ability to design scalable people systems and infrastructure while also being hands-on with operational needs
- Experience advising and influencing executives at C-suite level
- Strong knowledge of HR compliance, employment law, and global workforce planning
- Deep expertise in HRIS systems, benefits design, and people operations
- Data-driven approach to decision-making with experience using HR metrics to guide strategy
- Excellent leadership, communication, and problem-solving skills
- Successful completion of a background check
WHAT YOU’LL RECEI