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Tätigkeitsbeschreibung: Job summary: The Head of Operations (HO Operations) is responsible for the end-to-end operational performance of the subsidiary, covering spares distribution, technical support, training, Part 145 maintenance/repair activities, equipment repair, and contract management. The role ensures operational excellence, regulatory compliance, and a strong safety culture while supporting the development of multi-service support offers to customers across the region. Job Responsibilities: Operations Leadership • Lead and coordinate all operational functions: spares distribution, technical support, Part 145 workshop, equipment repair, and training delivery • Ensure operational plans are aligned with the subsidiary's business objectives and customer commitments • Drive performance through clear KPIs, structured governance, and regular operational reviews Part 145 & Technical Support • Ensure the Part 145 maintenance organization operates in full compliance with applicable civil/military airworthiness regulations • Oversee technical support activities, ensuring timely and quality resolution of customer technical requests • Maintain strong relationships with airworthiness authorities and Airbus Helicopters engineering support Spares & Equipment Repair • Ensure efficient spares distribution processes, inventory accuracy, and on-time delivery performance • Oversee equipment repair operations, ensuring turnaround times and quality standards are met Training • Ensure training programs (technical, operational) are delivered to required standards and support customer capability development • Coordinate with training partners/academies as relevant Contract Management & Support Offers • Oversee contract execution, ensuring deliverables, SLAs, and commercial terms are met • Support the development and structuring of multi-service support offers (bundled MRO, training, spares, technical support packages) in collaboration with Sales/Business Development Safety Culture & Structure • Champion a strong, visible safety culture across all operational activities — technical, workshop, and training environments • Ensure robust risk management, incident reporting, and continuous improvement processes are in place • Build and maintain structured, documented processes and procedures across all operational domains, ensuring consistency, auditability, and scalability as the organization grows • Lead by example on compliance, discipline, and rigor in day-to-day operations People Management • Manage, coach, and develop operational team leads and their teams • Foster a culture of accountability, collaboration, and continuous improvement Requirements: • Strong experience in Support & Services ideally in Aeronautics. • Significant experience in MRO/aviation operations management, ideally in a helicopter or complex technical environment • Strong knowledge of Part 145 requirements and airworthiness regulatory frameworks • Proven track record leading multi-disciplinary operational teams (technical, logistics, training) • Experience in contract management and support of commercial/service offer development • Demonstrated commitment to safety culture and structured operational management • Strong leadership, organizational, and stakeholder management skills • Good Communication skills • Strong network internal and external Diese Tätigkeit erfordert ein Bewusstsein für mögliche Compliance-Risiken und integres Verhalten. Beide Punkte sind Grundvoraussetzungen für den Erfolg, den guten Ruf und das nachhaltige Wachstum des Unternehmens. Unternehmen: Airbus Helicopters Arabia for Aircraft Maintenance Vertragsart: Befristet ------- Erfahrungsniveau: Professionell Tätigkeitsfamilie: Führung <JF-FA-EM> Durch das Übermitteln eines Lebenslaufs oder einer Bewerbung erklären Sie sich damit einverstanden, dass Airbus Informationen über Sie verwendet und speichert, um Ihre Bewerbung oder ein zukünftiges Beschäftigungsverhältnis nachzuverfolgen. Diese Informationen werden ausschließlich von Airbus verwendet. Airbus strebt eine Belegschaft und Arbeitsatmosphäre an, die sich durch Vielfalt und Integration auszeichnen. Wir freuen uns über jede Bewerbung, unabhängig vom sozialen und kulturellen Hintergrund, Alter, Geschlecht, Behinderungsstatus, von der sexuellen Orientierung und Konfession des Bewerbers. Airbus ist und bleibt der Chancengleichheit für alle verpflichtet. Daher werden wir im Rahmen eines Einstellungsverfahrens niemals um Vorabzahlungen jeglicher Art an uns oder Drittanbieter fragen. Jede Verkörperung von Airbus zu diesem Zweck sollte an  [email protected]  gemeldet werden. Bei Airbus unterstützen wir Dich dabei, einfacher und flexibler zu arbeiten, sich zu vernetzen und zusammenzuarbeiten. Wo immer möglich, fördern wir flexible Arbeitsregelungen, um innovatives Denken und Arbeiten zu stärken.