Job Opportunities API

Head of IT Operations Hounslow, London (Heathrow) - Fully On-Site £85,000 - £95,000 (c. £90,000) + Benefits Our client is a well-established, privately owned logistics and supply chain business, providing warehousing, fulfilment and distribution services to a broad client base. The business has an excellent track record of growth and continues to scale across its multi-site operation. We're recruiting a Head of IT Operations to own the reliability, security and day-to-day operation of the company's IT environment across all sites. This is a genuinely strategic role (not a helpdesk or ticketing function) covering infrastructure, networks, cyber-security, resilience and end-user support, distinct from the company's separate software/platform engineering team. Reporting into senior leadership, you'll take ownership of: • Infrastructure, network & hardware lifecycle across all sites • Cyber-security strategy, risk & compliance (including ISO frameworks and penetration testing) • System uptime, resilience & business continuity / disaster recovery • Cloud infrastructure strategy and future technology roadmap • End-user IT support and service standards • Vendor management and IT operational budget • Building and leading a dependable, well-organised IT operations team What We're Looking For • Senior experience leading IT operations, infrastructure and security in a mission-critical, multi-site environment • Strong knowledge of networks, cloud infrastructure and cyber-security • A proven track record running dependable, well-governed IT operations • Experience in multi-site, warehouse or operational environments is an advantage • Exposure to ISO frameworks / formal security certifications is an advantage You will be based full-time on-site at the company's Hounslow, London office (close to Heathrow), Monday to Friday, with occasional travel to the business's other UK and European sites. This is a hands-on role in a fast-paced, live operational business — full-time office presence is essential. This is a genuine leadership opportunity in a high-growth business, with a clear path to Director-level as the role and impact grow over time. You'll have real influence over IT strategy and be a key partner to the senior leadership team — not simply managing a support desk. Suitable candidates may have experience as: Head of IT, IT Director, Head of IT Infrastructure, IT Infrastructure Manager, Head of IT Operations, IT Operations Manager, IT Operations Director, Head of Infrastructure & Security, Group IT Manager, Head of IT Services, IT Service Delivery Manager, Head of Technology Operations, Network & Infrastructure Manager, IT Manager.