Head of Interactions
criticaltechworks-1651244282
| Company | criticaltechworks-1651244282 |
| Category | Product |
| Location | — |
| Remote | — |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 30 Dec 2025 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (teamtailor) |
Description
We’re looking for a bright Head of Interactions to join our team As a Head of Interactions (HoI) at Critical TechWorks, you are more than just a leader; you are a catalyst for growth, collaboration, and excellence. In this unique role, you will oversee units of approximately 80 people, divided into agile teams, and be the driving force behind their success and development. This position is ideal for those who excel in servant leadership and are passionate about nurturing talent, fostering a positive culture, and guiding career progression. Team Guidance and Support: Provide continuous support and coaching to diverse teams within your unit, focusing on career development and internal mobility. Fostering Collaboration: Act as a mentor to promote effective collaboration within and between teams, ensuring seamless interactions and sharing of best agile practices. Strategic Leadership: Define and communicate the unit's strategy and vision, aligning it with the broader organizational goals and the Joy in Motion strategy. Resource Optimization: Ensure optimal utilization of the unit’s resources (financial and otherwise), including manpower, tools, and technology, to achieve maximum efficiency and effectiveness in operations. Compensation and Appreciation Management: Guide the mastery process, conduct compensation analysis, and influence career progression within the unit. Cultural Ambassador: Embody and promote Critical TechWorks' autonomy and flat hierarchy culture, creating a collective mindset and a growth-oriented environment. The Head of Interactions is a very special role at Critical Techworks, as it embodies some of our core values. Click here to learn more. Whatever you’re working on, here’s the lowdown on the technical skills you’re likely to have: Experience of agile methods, practices, and tools but mainly strong agile culture and coaching mindset. Strong people skills that foster a supportive environment, constructive feedback and ideas sharing . Strong negotiation skills . A good balance between assertiveness and empathy . Knowledge about the software development process. A real passion for learning, doing things better and helping others – and an ability to turn ideas into realities. Able to create solutions that are smart, simple, and relevant within the context of an agile organisation. CTW's Daily Toolkit Apart from strong technical skills, our fast-paced, fully agile environment values autonomy, teamwork, interaction, and resilience. Therefore, our Heads of Interaction should : Embrace agile practices , especially Scrum, leveraging its events to foster a high-performing team. Be cross-functional , developing new skills to enable a team that owns the entire product lifecycle. Be open minded and ready to adapt to a fast-paced company. Have the ability to challenge people and learn with them. Operate software post-deployment, including outside working hours if needed (extra compensation applies). Travel abroad occasionally to support all phases of product development. Have excellent English oral and written skills . German communication skills will be a plus. We value diversity and encourage applications from individuals with varied backgrounds and experiences. For this position, candidates must already have the legal right to work in Portugal at the time of application. Who we are Critical TechWorks seeks a distinct and treasured corporate culture, that is very much our own. This means: Growth and Innovation: Be a key player in shaping the future of mobility through innovative ideas. Engineering Excellence: Immerse yourself in an environment valuing engineering process, where we create, innovate, lead, and make a tangible impact. Autonomy and Collaboration: Thrive in a culture that blends autonomy with teamwork, contributing to groundbreaking developments. C