Job Opportunities API

About Liquid Media Liquid Media is a boutique creative marketing agency that builds brands through culture, creators, and community. We deliver measurable results across content and influencer marketing for partners including Riot Games, Alienware, Warner Bros, adidas, and SEGA, spanning gaming, sports, entertainment, and culture. The Opportunity Liquid Media is looking for a Head of Client Services to oversee our Client Services function and serve as a key member of the agency's senior management team. This is the most senior client-facing role within the agency and combines leadership of the Client Services function with serving as a strategic partner at the agency level, helping shape how we grow, operate, and show up for our clients. This person will oversee a portfolio of our highest-priority partnerships, manage, coach, and develop a team of Account personnel, and set the standard for client service and integrated campaign execution across the agency. Working closely with Creative, Production, Operations, and other senior stakeholders across the agency, they are equally comfortable building relationships with executive client stakeholders and collaborating cross-functionally to elevate campaign execution, strengthen partnerships, and drive exceptional outcomes for our clients. This role succeeds through strong partnership, thoughtful communication, and the ability to bring cross-functional teams together around shared client goals. Location: Los Angeles, CA. Candidates must be available to work onsite at our office at least three days per week. What You'll Be Doing: Client Leadership & Relationship Management Serve as the primary client contact, ensuring operational and creative alignment across all accounts. Navigate complex stakeholder environments effectively, creating clarity and knowing when to steer or escalate. Build trust across junior and senior client partners through proactive communication and strategic guidance. Develop deep, authentic relationships across client organizations, ensuring Liquid Media is embedded as a true partner at every layer of the client organization. Manage renewals and identify upsell opportunities that deepen partnerships and expand agency scope. Campaign & Account Management Oversee the execution of integrated creative marketing campaigns, including production and campaign activations that authentically engage gaming communities. Oversee campaign delivery across budgets, timelines, and contracts, ensuring on-time, on-brief, and on-budget execution. Manage day-to-day account operations, serving as the connective tissue between clients and internal creative, production, and operations teams. Define and report on KPIs and performance insights for senior stakeholders, clearly communicating campaign impact and measurable ROI. Anticipate risks, resolve blockers, and hold teams accountable to deliverables. Team Leadership & Development Manage, mentor, and develop a team of Account personnel, fostering a culture of ownership, transparency, and continuous improvement. Set the standard for client service excellence across the team. Collaborate across teams to remove silos and strengthen knowledge sharing. Establish clear workflows that support smooth internal and external collaboration. Budget Management Own financial oversight across the client portfolio, managing budgets, scopes of work, and resource allocation. Maintain strong budget discipline while ensuring teams have what they need to deliver exceptional work. Partner with operations on billing, forecasting, and financial reporting at the account and agency level. Business Growth Identify and pursue new business opportunities using client relationships and market insight. Represent Liquid Media as a strategic partner in client and industry settings. Represent Liqui