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Job Title: Head of Centre – Property Management  Location:  The Meadows, Camberley Brand : LRG Salary : £42,000 plus £5,000 commission Hours : Monday to Friday 9am to 6pm Hybrid working on completion of successful probation period Brand:    LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.  Job Summary and key responsibilities:  Reporting to the Regional Manager/Director, LRG are seeking a new Head of Centre within Property Management to join our dedicated and dynamic team based in Camberley . To be successful within this position, you will need to be a current Senior Property Manager or current Team Manager with experience within property management. You will oversee a team of Property Managers and Inventory Clerks, providing day-to-day support and ensuring the smooth running of the branch portfolio and working with the Regional to support strategic objectives.  Key Responsibilities:  Providing support and guidance to all Property Management Team Leaders with respect to the PM/PI function, their productivity and output.  Conducting Morning Meetings  Providing assistance to the Property Management Team Leaders with ongoing recruitment of PM/PI roles within the region.  Providing support and guidance with the implementation of new legislation and  Help investigate customer complaint and propose/undertake appropriate response.  Help to co-ordinate and where possible provide training.  Support the Property Management department through guidance and mentoring to achieve strategic objectives  Support audits of property management departments in conjunction with branch audits.  Ensuring that property management best practice is shared  Checking Gas Daily to ensure process has been adhered to, having relevant conversations  Monitoring teams overdue workflows, having relevant conversations  Monitor the churn report, having relevant conversations.  Identify possible opportunities to enhance level of service provided to both internal and external customers. Discuss with RPM and assume responsibility for implementation.  Working on group projects or initiatives along with the RPM to ensure successful implementation.  Direct line management responsibility in relation to Property management Team Leaders  Responsibility to enforce strategic objectives  Conducting Interviews  Ensuring adequate cover in the department when it comes to holidays and days off  Monitor workload of Team Leader and Property Managers, being aware of any issues that may affect staff morale  To be the point of contact for the lettings/Branch managers to resolve issues with the property management team  To be a point of contact for out of hours emergencies and to act in accordance with best judgement  What are we looking for:   Excellent communication, written and verbal   Professional telephone manner  Organisational skills, time management and attention to detail  Experience leading a team  Proven history working within the Property Industry  Up to date knowledge of legislation  Full UK Driving License Required   What we can offer you:   Proven track record for career growth and advancement within the company  Market leading training and ongoing professional development   Access to a diverse portfolio of properties  Supportive and collaborative team environment  Benefits:   Competitive base salary and additional incentives  Quarterly and yearly awards Salary sacrifice pen