Job Opportunities API

If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Head of Category, Skincare | Space NK, London Job title: Head of Category, Skincare Location: Capper Street Role Overview The objective of the Head of Category is to lead a multi-disciplinary team of buyers and merchandisers to deliver the customer and commercial growth and profit targets for your portfolio. The Head of Category reports into the Category Director. Strategic Objectives Attract New Customers through our Brands Increase Space NK Brand Awareness & Appeal Make it Easy for the Customer to Shop Retain Customers & Grow their Spend Achieve Scale to deliver Profitability Key Responsibilities: End to end responsibility of Category commercial performance · Owner of all customer and commercial KPIs · Lead Monday trade reporting meeting with category team on all key metrics · Report to Category Director and other senior management team on category KPIs Budget, Forecast Development & Reporting · Develop annual budget + targets for category KPIs · Deliver intermittent re-forecasts as required for business purposes · Cascade KPIs and targets (including re-forecasts) to category team Product Assortment Development · Responsible for commercial performance of product portfolio · Oversight of Buyers to ensure product assortment is delivering maximum customer and commercial output o Identify new trends, brands, products, and range gaps; work with brand partners & identify new brands to bring newness in to address. o Execute Market Week with all brands to review performance and product pipeline o Ensure all ongoing brands in portfolio have a joint business plan in place including customer, sales, and margin targets and two-way support plans o Manage underperforming brands and products through range actions, stock initiatives, marketing initiatives, or e-commerce / store led initiatives o Develop strategic brand relationships, securing incremental support and investment Customer Journey · Oversight of Category Co-Ordinator within category team to ensure they continuously deliver improvements of the onsite customer journey o Analyse and optimise customer journey within category pages and PDPs o Identify opportunities for improvements (assets, navigation, descriptions, placements) within owned category pages; this includes but is not limited to PDPs, PLPs, customer navigation, home page placements, or other landing pages o Ensure new product launches, brand launches, or other collection / landing pages are developed, merchandised, tested and launched accurately and on time o Develop and report on brand commercial performance during Market Week to identify asks for further improvement (e.g. assets, samples, offers) · Collaborate with digital marketing, content, and technology departments to identify these opportunities and execute tests and/or site improvements Weekly OTB Sign Off · Review department WSSIs weekly with category Merchandiser including all metrics · Review OTB weekly to ensure intake flow into the business is in line with target Stock efficiency & Stock Health Management · Oversight of category Merchandiser to ensure stock is managed efficiently and effectively to deliver a positive customer experience within the stock investment targets o Ensure category stock ownership is in line with target o Identify availability cha